Meet the Top 10 Women Driving Change in GCCs
In the bustling tech hubs and corporate centres of India, a quiet revolution is taking place. A new generation of women leaders is rising – bold, visionary and ready to transform the future of global capability centres (GCCs). These women spearhead digital transformation, champion diversity, and strengthen global strategies, proving that leadership has no gender. Meet these exceptional Indian women who are not only leading their organisations but also paving the way for future generations of leaders. 1. Lalitha Indrakanti CEO of Jaguar Land Rover Technology & Business Services India Lalitha Indrakanti is a seasoned business leader with nearly three decades of global experience in consulting, advisory, IT services, and digital transformations. At JLR Technology & Business Services India, she guides the organisation’s strategic vision across various enterprise functions, including engineering, IT, and supply chain. Indrakanti is known for her resilience, driving innovation and fostering inclusive cultures within her organisation. Outside her day job, she is an active member of the wider business community and industry bodies. A former member of the NASSCOM GCC Council and ex-chairperson of its regional council for Karnataka, Indrakanti has consistently served on corporate boards for over a decade. 2. Sirisha Voruganti CEO & MD of Lloyds Technology Centre India Under Sirisha Voruganti’s guidance, the Lloyds Technology Centre in Hyderabad has become a hub of innovation. Her deep expertise in IT architecture, data engineering, and fintech, combined with experience in senior technology roles at global companies, helps her foster an environment where new ideas and solutions flourish, driving growth in the tech world. Previously, she served as the MD and board member at JCPenney India. Notably, she was also the first woman to hold the position of managing director for JPMorgan Chase in Technology in India. Voruganti’s emphasis on diversity and gender equity has transformed the workplace culture, encouraging a more inclusive environment. 3. Uma Ratnam Krishnan Managing director & CEO of Optum India Uma Ratnam Krishnan is a key figure in the healthcare technology sector. She leads Optum India’s digital transformation and innovation and has over thirty years of experience in leadership roles across various industries. Krishnan started her career as a diplomat in the Indian Foreign Service, which she credits for teaching her about diversity and adaptability. She later transitioned into corporate roles, primarily in the banking sector, working with institutions like ANZ Grindlays Bank and HDFC Bank. She also served as the co-CEO of Barclays Global Service Centre India. In her current role, she oversees the company’s operations in India, focusing on delivering transformational solutions to global employers and the government to improve the quality of care and help lower costs. 4. Mamatha Madireddy Managing director & head of HSBC India Global Service Centres With over 20 years at HSBC, Mamatha Madireddy has been at the heart of its growth and transformation in India. Now, as the MD and head of HSBC India Global Service Centres, she brings a leadership style that values inclusivity, innovation, and excellence. Operating from Hyderabad, she continues to shape the future of banking operations. She is also the chair of the NASSCOM Telangana GCC Council and a member of its National GCC Council. 5. Kalavathi GV Executive director and head of the global development centre at Siemens Healthineers Kalavathi GV believes that technology has the power to revolutionise healthcare. As the leader of Siemens Healthineers’ global development centre in India, she focuses on innovation that enhances patient care and redefines industry standards. Before joining Siemens Healthineers, she spent over 14 years in leadership roles at Philips Healthcare, followed by a decade at GE Healthcare. She also has experience in leading global digital transformation efforts at major multinational companies and shaping the future of healthcare through technology and innovation. 6. Anuprita Bhattacharya Head of Merck IT Centre and IT country head India Anuprita Bhattacharya is a seasoned IT leader known for her expertise in digital transformation and operational excellence. She champions diversity and inclusion initiatives within Merck’s GCC in India, fostering a collaborative work environment. She held various HR roles at Merck Group from 2018 to 2022, including lead HR business partner and HR business partner. She spent nearly a decade at General Motors, starting as an assistant manager in HR and progressing to HR manager and deputy manager roles between 2007 and 2016. 7. Sreema Nallasivam CEO of Metro Business Solution Centre As CEO of Metro Business Solution Center, Sreema Nallasivam has helped the company grow globally and change the game when it comes to GCCs. She’s a big supporter of women leaders, encouraging empathy, patience, and collaboration in leadership. Nallasivam believes in putting the team first, shifting the focus from individual achievements to working together and driving innovation. With over 13 years at Metro, Sreema has played a pivotal role in shaping Metro’s GCC, headquartered in Pune. She is also a board member of Metro Global Solution Center. 8. Dhanya Rajeswaran Global vice president and country managing director for India, Fluence Dhanya Rajeswaran serves as the global vice president for Fluence, a leading global provider of energy storage products, services, and optimisation software for renewables and storage. In this capacity, she oversees Fluence’s global innovation centre in Bengaluru, which has become the company’s largest hub. Fluence was established in India in 2022 and under her leadership, the Global Innovation Center in Bangalore has rapidly scaled to become a powerhouse of innovation with nearly 2/3rds of the global teams having a strong presence here. 9. Daisy Chittilapilly President of Cisco India and SAARC Daisy Chittilapilly is the president of Cisco’s India and SAARC regions. She took on this role in August 2021, bringing a wealth of experience from her previous positions at Cisco. Throughout her career, Chittilapilly has been recognised for her leadership and ability to drive digital transformation across various industries in India, including agriculture, healthcare, and infrastructure. She is also a strong advocate for gender equality in STEM fields, actively addressing the gap between women’s graduation rates and their participation in the workforce. 10. Madhurima Khandelwal Vice President at American Express Madhurima Khandelwal is a highly accomplished professional in the field of analytics and leadership, currently serving as the managing director for the Credit & Fraud Risk (CFR) India Center of Excellence (CoE) at American Express. In this role, she leads a team of over 1,700 colleagues, focusing on developing solutions for American Express’s global business. With a career spanning over 18 years at American Express, Khandelwal has held various strategic roles, including head of AI Labs, where she significantly enhanced the company’s machine learning and artificial intelligence capabilities.
These women spearhead digital transformation, champion diversity, and strengthen global strategies, proving that leadership has no gender.
In the bustling tech hubs and corporate centres of India, a quiet revolution is taking place. A new generation of women leaders is rising – bold, visionary and ready to transform the future of global capability centres (GCCs).
["AI leaders", "GCCs", "Women in AI", "Women in Analytics"]
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["AI", "artificial intelligence", "machine learning", "analytics", "RAG", "R", "Go", "Git", "API", "data engineering"]
Siddharth is a media graduate who loves to explore tech through journalism and putting forward ideas worth pondering about in the era of artificial intelligence.