Kyndryl opens new office in Bengaluru, third in the city
Global IT infrastructure services provider Kyndryl opened its third office in Bengaluru on Wednesday. The US-based company now has 12 offices operating out of India, with the latest one spanning over 250,000 square feet. The CEC will include three separate “experience zones”, which will also feature demo areas for customers to make use of interactive demonstrations. “The new office will provide our customers with an integrated view of our tech skills and capabilities,” said Kyndryl’s Global Head of Delivery James Rutledge. Apart from this, the office will also house a separate security and network operations centres, and a Vital Studio. The company’s relationship with Bengaluru has grown significantly over the last few years. Kyndryl has forged partnerships with several Bengaluru-based companies and universities. This includes an ongoing 10-year contract with Bengaluru International Airport Limited (BIAL) in creating an “Airport in a Box” platform. Specifically, this would be to help the airport authority scale-up to operationally handle exponentially increasing passenger traffic. Similarly, they also collaborated with edtech company USDC in creating a “University in a Box” platform to help streamline management processes within universities. In more recent developments, the company also expanded its partnership with Google Cloud in using Gemini to help create generative AI solutions for their customers. With the new office’s CEC, these solutions may also be demoed in real-time. Kyndryl, notably, also beat out IBM in securing an IT modernisation deal with Canara Bank earlier this year. With the new office significantly larger than the company’s older offices in the city, this will likely further cement Kyndryl’s foothold in the Silicon City. “India is benefiting from a confluence of tech capability and skills, demographic dividend and market opportunity,” said Kyndryl India president Lingraju Sawkar.
The office will be home to Kyndryl’s first-ever global Customer Experience Center (CEC).
Kyndryl opened its third office in Bengaluru. The office will be home to Kyndryl’s first Customer Experience Center.
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Donna is a technology journalist at AIM, hoping to explore AI and its implications in local communities, as well as its intersections with the space, defence, education and civil sectors.