Conflict Resolution &amp; Management&nbsp; - Conflict is apart of everyday life whether it’s at home or work! This course is designed to identify the nature of conflict and the role conflict plays in an organization. The Coles Group -- through interactive and engaging group activities, self-assessments and discussion -- provides learning opportunities for participants to identify and recognize the constructive and destructive natures of conflict, appropriately react to a conflict situation, effectively communicate through the exchange, and explore methodologies to effectively manage and resolve conflicts. Participants also gain insight into their personal styles for responding to conflict so they can better understand how to handle and work through conflict to achieve desired outcomes for the organization as well as themselves. &nbsp;Course Duration: 2 Day