On 19 January 2017 in Jordan, Mansoor,12, watches the virtual reality documentary Clouds over Sidra with a big grin, outside a UNICEF-supported Makani centre in the Zaatari camp for Syrian refugees, in Mafraq Governorate, near the Syrian border. The short film shows a day in the life of Sidra, an adolescent girl living in the camp  where more than half of the 80,000 population currently is comprised of children.

Primero is an open source technology platform enabling governments, aid agencies and social service workers to provide life-saving services and conduct case management for most vulnerable children was launched by key players in the humanitarian sector including UNFPA, UNHCR, the International Medical Corps, International Rescue Committee, and UNICEF in February 2017. Primero was created as a case management tool that enables social workers in the field to manage children displaced by conflict and provide them with a means to access basic services including family reunification in their host communities. In response to humanitarian crisis Primero is preparing for scale in humanitarian settings in host communities Lebanon, Jordan and the Kakuma refugee camp in Kenya. Primero is also being adapted and deployed for the case management of most vulnerable children in non-humanitarian contexts, more broadly. It is a highly configurable web application and mobile app that can run on a laptop, a privately-hosted server, or in a managed cloud environment enabling case workers on the move in refugee camps and in remote locations. As an open source tool Primeros code is publically available and encourages further application for children in communities displaced by conflict and crisis, and in other populations at risk of violence and exploitation.