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SubscribePost-Training Embedding Alignment for Decoupling Enrollment and Runtime Speaker Recognition Models
Automated speaker identification (SID) is a crucial step for the personalization of a wide range of speech-enabled services. Typical SID systems use a symmetric enrollment-verification framework with a single model to derive embeddings both offline for voice profiles extracted from enrollment utterances, and online from runtime utterances. Due to the distinct circumstances of enrollment and runtime, such as different computation and latency constraints, several applications would benefit from an asymmetric enrollment-verification framework that uses different models for enrollment and runtime embedding generation. To support this asymmetric SID where each of the two models can be updated independently, we propose using a lightweight neural network to map the embeddings from the two independent models to a shared speaker embedding space. Our results show that this approach significantly outperforms cosine scoring in a shared speaker logit space for models that were trained with a contrastive loss on large datasets with many speaker identities. This proposed Neural Embedding Speaker Space Alignment (NESSA) combined with an asymmetric update of only one of the models delivers at least 60% of the performance gain achieved by updating both models in the standard symmetric SID approach.
GE2E-KWS: Generalized End-to-End Training and Evaluation for Zero-shot Keyword Spotting
We propose GE2E-KWS -- a generalized end-to-end training and evaluation framework for customized keyword spotting. Specifically, enrollment utterances are separated and grouped by keywords from the training batch and their embedding centroids are compared to all other test utterance embeddings to compute the loss. This simulates runtime enrollment and verification stages, and improves convergence stability and training speed by optimizing matrix operations compared to SOTA triplet loss approaches. To benchmark different models reliably, we propose an evaluation process that mimics the production environment and compute metrics that directly measure keyword matching accuracy. Trained with GE2E loss, our 419KB quantized conformer model beats a 7.5GB ASR encoder by 23.6% relative AUC, and beats a same size triplet loss model by 60.7% AUC. Our KWS models are natively streamable with low memory footprints, and designed to continuously run on-device with no retraining needed for new keywords (zero-shot).
The Vicomtech Spoofing-Aware Biometric System for the SASV Challenge
This paper describes our proposed integration system for the spoofing-aware speaker verification challenge. It consists of a robust spoofing-aware verification system that use the speaker verification and antispoofing embeddings extracted from specialized neural networks. First, an integration network, fed with the test utterance's speaker verification and spoofing embeddings, is used to compute a spoof-based score. This score is then linearly combined with the cosine similarity between the speaker verification embeddings from the enrollment and test utterances, thus obtaining the final scoring decision. Moreover, the integration network is trained using a one-class loss function to discriminate between target trials and unauthorized accesses. Our proposed system is evaluated in the ASVspoof19 database, exhibiting competitive performance compared to other integration approaches. In addition, we test, along with our integration approach, state of the art speaker verification and antispoofing systems based on self-supervised learning, yielding high-performance speech biometric systems.
Look Once to Hear: Target Speech Hearing with Noisy Examples
In crowded settings, the human brain can focus on speech from a target speaker, given prior knowledge of how they sound. We introduce a novel intelligent hearable system that achieves this capability, enabling target speech hearing to ignore all interfering speech and noise, but the target speaker. A naive approach is to require a clean speech example to enroll the target speaker. This is however not well aligned with the hearable application domain since obtaining a clean example is challenging in real world scenarios, creating a unique user interface problem. We present the first enrollment interface where the wearer looks at the target speaker for a few seconds to capture a single, short, highly noisy, binaural example of the target speaker. This noisy example is used for enrollment and subsequent speech extraction in the presence of interfering speakers and noise. Our system achieves a signal quality improvement of 7.01 dB using less than 5 seconds of noisy enrollment audio and can process 8 ms of audio chunks in 6.24 ms on an embedded CPU. Our user studies demonstrate generalization to real-world static and mobile speakers in previously unseen indoor and outdoor multipath environments. Finally, our enrollment interface for noisy examples does not cause performance degradation compared to clean examples, while being convenient and user-friendly. Taking a step back, this paper takes an important step towards enhancing the human auditory perception with artificial intelligence. We provide code and data at: https://github.com/vb000/LookOnceToHear.
The Teacher-Student Chatroom Corpus
The Teacher-Student Chatroom Corpus (TSCC) is a collection of written conversations captured during one-to-one lessons between teachers and learners of English. The lessons took place in an online chatroom and therefore involve more interactive, immediate and informal language than might be found in asynchronous exchanges such as email correspondence. The fact that the lessons were one-to-one means that the teacher was able to focus exclusively on the linguistic abilities and errors of the student, and to offer personalised exercises, scaffolding and correction. The TSCC contains more than one hundred lessons between two teachers and eight students, amounting to 13.5K conversational turns and 133K words: it is freely available for research use. We describe the corpus design, data collection procedure and annotations added to the text. We perform some preliminary descriptive analyses of the data and consider possible uses of the TSCC.
VoxVietnam: a Large-Scale Multi-Genre Dataset for Vietnamese Speaker Recognition
Recent research in speaker recognition aims to address vulnerabilities due to variations between enrolment and test utterances, particularly in the multi-genre phenomenon where the utterances are in different speech genres. Previous resources for Vietnamese speaker recognition are either limited in size or do not focus on genre diversity, leaving studies in multi-genre effects unexplored. This paper introduces VoxVietnam, the first multi-genre dataset for Vietnamese speaker recognition with over 187,000 utterances from 1,406 speakers and an automated pipeline to construct a dataset on a large scale from public sources. Our experiments show the challenges posed by the multi-genre phenomenon to models trained on a single-genre dataset, and demonstrate a significant increase in performance upon incorporating the VoxVietnam into the training process. Our experiments are conducted to study the challenges of the multi-genre phenomenon in speaker recognition and the performance gain when the proposed dataset is used for multi-genre training.
Speech Intention Understanding in a Head-final Language: A Disambiguation Utilizing Intonation-dependency
For a large portion of real-life utterances, the intention cannot be solely decided by either their semantic or syntactic characteristics. Although not all the sociolinguistic and pragmatic information can be digitized, at least phonetic features are indispensable in understanding the spoken language. Especially in head-final languages such as Korean, sentence-final prosody has great importance in identifying the speaker's intention. This paper suggests a system which identifies the inherent intention of a spoken utterance given its transcript, in some cases using auxiliary acoustic features. The main point here is a separate distinction for cases where discrimination of intention requires an acoustic cue. Thus, the proposed classification system decides whether the given utterance is a fragment, statement, question, command, or a rhetorical question/command, utilizing the intonation-dependency coming from the head-finality. Based on an intuitive understanding of the Korean language that is engaged in the data annotation, we construct a network which identifies the intention of a speech, and validate its utility with the test sentences. The system, if combined with up-to-date speech recognizers, is expected to be flexibly inserted into various language understanding modules.
The People's Speech: A Large-Scale Diverse English Speech Recognition Dataset for Commercial Usage
The People's Speech is a free-to-download 30,000-hour and growing supervised conversational English speech recognition dataset licensed for academic and commercial usage under CC-BY-SA (with a CC-BY subset). The data is collected via searching the Internet for appropriately licensed audio data with existing transcriptions. We describe our data collection methodology and release our data collection system under the Apache 2.0 license. We show that a model trained on this dataset achieves a 9.98% word error rate on Librispeech's test-clean test set.Finally, we discuss the legal and ethical issues surrounding the creation of a sizable machine learning corpora and plans for continued maintenance of the project under MLCommons's sponsorship.
AI, write an essay for me: A large-scale comparison of human-written versus ChatGPT-generated essays
Background: Recently, ChatGPT and similar generative AI models have attracted hundreds of millions of users and become part of the public discourse. Many believe that such models will disrupt society and will result in a significant change in the education system and information generation in the future. So far, this belief is based on either colloquial evidence or benchmarks from the owners of the models -- both lack scientific rigour. Objective: Through a large-scale study comparing human-written versus ChatGPT-generated argumentative student essays, we systematically assess the quality of the AI-generated content. Methods: A large corpus of essays was rated using standard criteria by a large number of human experts (teachers). We augment the analysis with a consideration of the linguistic characteristics of the generated essays. Results: Our results demonstrate that ChatGPT generates essays that are rated higher for quality than human-written essays. The writing style of the AI models exhibits linguistic characteristics that are different from those of the human-written essays, e.g., it is characterized by fewer discourse and epistemic markers, but more nominalizations and greater lexical diversity. Conclusions: Our results clearly demonstrate that models like ChatGPT outperform humans in generating argumentative essays. Since the technology is readily available for anyone to use, educators must act immediately. We must re-invent homework and develop teaching concepts that utilize these AI models in the same way as math utilized the calculator: teach the general concepts first and then use AI tools to free up time for other learning objectives.
Improving End-to-End SLU performance with Prosodic Attention and Distillation
Most End-to-End SLU methods depend on the pretrained ASR or language model features for intent prediction. However, other essential information in speech, such as prosody, is often ignored. Recent research has shown improved results in classifying dialogue acts by incorporating prosodic information. The margins of improvement in these methods are minimal as the neural models ignore prosodic features. In this work, we propose prosody-attention, which uses the prosodic features differently to generate attention maps across time frames of the utterance. Then we propose prosody-distillation to explicitly learn the prosodic information in the acoustic encoder rather than concatenating the implicit prosodic features. Both the proposed methods improve the baseline results, and the prosody-distillation method gives an intent classification accuracy improvement of 8\% and 2\% on SLURP and STOP datasets over the prosody baseline.
Polaris: A Safety-focused LLM Constellation Architecture for Healthcare
We develop Polaris, the first safety-focused LLM constellation for real-time patient-AI healthcare conversations. Unlike prior LLM works in healthcare focusing on tasks like question answering, our work specifically focuses on long multi-turn voice conversations. Our one-trillion parameter constellation system is composed of several multibillion parameter LLMs as co-operative agents: a stateful primary agent that focuses on driving an engaging conversation and several specialist support agents focused on healthcare tasks performed by nurses to increase safety and reduce hallucinations. We develop a sophisticated training protocol for iterative co-training of the agents that optimize for diverse objectives. We train our models on proprietary data, clinical care plans, healthcare regulatory documents, medical manuals, and other medical reasoning documents. We align our models to speak like medical professionals, using organic healthcare conversations and simulated ones between patient actors and experienced nurses. This allows our system to express unique capabilities such as rapport building, trust building, empathy and bedside manner. Finally, we present the first comprehensive clinician evaluation of an LLM system for healthcare. We recruited over 1100 U.S. licensed nurses and over 130 U.S. licensed physicians to perform end-to-end conversational evaluations of our system by posing as patients and rating the system on several measures. We demonstrate Polaris performs on par with human nurses on aggregate across dimensions such as medical safety, clinical readiness, conversational quality, and bedside manner. Additionally, we conduct a challenging task-based evaluation of the individual specialist support agents, where we demonstrate our LLM agents significantly outperform a much larger general-purpose LLM (GPT-4) as well as from its own medium-size class (LLaMA-2 70B).
Spoken Dialogue System for Medical Prescription Acquisition on Smartphone: Development, Corpus and Evaluation
Hospital information systems (HIS) have become an essential part of healthcare institutions and now incorporate prescribing support software. Prescription support software allows for structured information capture, which improves the safety, appropriateness and efficiency of prescriptions and reduces the number of adverse drug events (ADEs). However, such a system increases the amount of time physicians spend at a computer entering information instead of providing medical care. In addition, any new visiting clinician must learn to manage complex interfaces since each HIS has its own interfaces. In this paper, we present a natural language interface for e-prescribing software in the form of a spoken dialogue system accessible on a smartphone. This system allows prescribers to record their prescriptions verbally, a form of interaction closer to their usual practice. The system extracts the formal representation of the prescription ready to be checked by the prescribing software and uses the dialogue to request mandatory information, correct errors or warn of particular situations. Since, to the best of our knowledge, there is no existing voice-based prescription dialogue system, we present the system developed in a low-resource environment, focusing on dialogue modeling, semantic extraction and data augmentation. The system was evaluated in the wild with 55 participants. This evaluation showed that our system has an average prescription time of 66.15 seconds for physicians and 35.64 seconds for other experts, and a task success rate of 76\% for physicians and 72\% for other experts. All evaluation data were recorded and annotated to form PxCorpus, the first spoken drug prescription corpus that has been made fully available to the community (https://doi.org/10.5281/zenodo.6524162).
EDEN: Empathetic Dialogues for English learning
Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support. Furthermore, elements of perceived affective support positively correlate with student grit.
LLMs in Education: Novel Perspectives, Challenges, and Opportunities
The role of large language models (LLMs) in education is an increasing area of interest today, considering the new opportunities they offer for teaching, learning, and assessment. This cutting-edge tutorial provides an overview of the educational applications of NLP and the impact that the recent advances in LLMs have had on this field. We will discuss the key challenges and opportunities presented by LLMs, grounding them in the context of four major educational applications: reading, writing, and speaking skills, and intelligent tutoring systems (ITS). This COLING 2025 tutorial is designed for researchers and practitioners interested in the educational applications of NLP and the role LLMs have to play in this area. It is the first of its kind to address this timely topic.
WeaverBird: Empowering Financial Decision-Making with Large Language Model, Knowledge Base, and Search Engine
We present WeaverBird, an intelligent dialogue system designed specifically for the finance domain. Our system harnesses a large language model of GPT architecture that has been tuned using extensive corpora of finance-related text. As a result, our system possesses the capability to understand complex financial queries, such as "How should I manage my investments during inflation?", and provide informed responses. Furthermore, our system incorporates a local knowledge base and a search engine to retrieve relevant information. The final responses are conditioned on the search results and include proper citations to the sources, thus enjoying an enhanced credibility. Through a range of finance-related questions, we have demonstrated the superior performance of our system compared to other models. To experience our system firsthand, users can interact with our live demo at https://weaverbird.ttic.edu, as well as watch our 2-min video illustration at https://www.youtube.com/watch?v=fyV2qQkX6Tc.
InterviewBot: Real-Time End-to-End Dialogue System to Interview Students for College Admission
We present the InterviewBot that dynamically integrates conversation history and customized topics into a coherent embedding space to conduct 10 mins hybrid-domain (open and closed) conversations with foreign students applying to U.S. colleges for assessing their academic and cultural readiness. To build a neural-based end-to-end dialogue model, 7,361 audio recordings of human-to-human interviews are automatically transcribed, where 440 are manually corrected for finetuning and evaluation. To overcome the input/output size limit of a transformer-based encoder-decoder model, two new methods are proposed, context attention and topic storing, allowing the model to make relevant and consistent interactions. Our final model is tested both statistically by comparing its responses to the interview data and dynamically by inviting professional interviewers and various students to interact with it in real-time, finding it highly satisfactory in fluency and context awareness.
TUTORING: Instruction-Grounded Conversational Agent for Language Learners
In this paper, we propose Tutoring bot, a generative chatbot trained on a large scale of tutor-student conversations for English-language learning. To mimic a human tutor's behavior in language education, the tutor bot leverages diverse educational instructions and grounds to each instruction as additional input context for the tutor response generation. As a single instruction generally involves multiple dialogue turns to give the student sufficient speaking practice, the tutor bot is required to monitor and capture when the current instruction should be kept or switched to the next instruction. For that, the tutor bot is learned to not only generate responses but also infer its teaching action and progress on the current conversation simultaneously by a multi-task learning scheme. Our Tutoring bot is deployed under a non-commercial use license at https://tutoringai.com.
Étude cognitive des processus de construction d'une requête dans un système de gestion de connaissances médicales
This article presents the Cogni-CISMeF project, which aims at improving medical information search in the CISMeF system (Catalog and Index of French-language health resources) by including a conversational agent to interact with the user in natural language. To study the cognitive processes involved during the information search, a bottom-up methodology was adopted. Experimentation has been set up to obtain human dialogs between a user (playing the role of patient) dealing with medical information search and a CISMeF expert refining the request. The analysis of these dialogs underlined the use of discursive evidence: vocabulary, reformulation, implicit or explicit expression of user intentions, conversational sequences, etc. A model of artificial agent is proposed. It leads the user in its information search by proposing to him examples, assistance and choices. This model was implemented and integrated in the CISMeF system. ---- Cet article d\'ecrit le projet Cogni-CISMeF qui propose un module de dialogue Homme-Machine \`a int\'egrer dans le syst\`eme d'indexation de connaissances m\'edicales CISMeF (Catalogue et Index des Sites M\'edicaux Francophones). Nous avons adopt\'e une d\'emarche de mod\'elisation cognitive en proc\'edant \`a un recueil de corpus de dialogues entre un utilisateur (jouant le r\^ole d'un patient) d\'esirant une information m\'edicale et un expert CISMeF af inant cette demande pour construire la requ\^ete. Nous avons analys\'e la structure des dialogues ainsi obtenus et avons \'etudi\'e un certain nombre d'indices discursifs : vocabulaire employ\'e, marques de reformulation, commentaires m\'eta et \'epilinguistiques, expression implicite ou explicite des intentions de l'utilisateur, encha\^inement conversationnel, etc. De cette analyse, nous avons construit un mod\`ele d'agent artificiel dot\'e de capacit\'es cognitives capables d'aider l'utilisateur dans sa t\^ache de recherche d'information. Ce mod\`ele a \'et\'e impl\'ement\'e et int\'egr\'e dans le syst\`eme CISMeF.
Code Soliloquies for Accurate Calculations in Large Language Models
High-quality conversational datasets are integral to the successful development of Intelligent Tutoring Systems (ITS) that employ a Large Language Model (LLM) backend. These datasets, when used to fine-tune the LLM backend, significantly enhance the quality of interactions between students and ITS. A common strategy for developing these datasets involves generating synthetic student-teacher dialogues using advanced GPT-4 models. However, challenges arise when these dialogues demand complex calculations, common in subjects like physics. Despite its advanced capabilities, GPT-4's performance falls short in reliably handling even simple multiplication tasks, marking a significant limitation in its utility for these subjects. To address these challenges, this paper introduces an innovative stateful prompt design. Our approach generates a mock conversation between a student and a tutorbot, both roles simulated by GPT-4. Each student response triggers a soliloquy (an inner monologue) in the GPT-tutorbot, which assesses whether its response would necessitate calculations. If so, it proceeds to script the required code in Python and then uses the resulting output to construct its response to the student. Our approach notably enhances the quality of synthetic conversation datasets, especially for subjects that are calculation-intensive. Our findings show that our Higgs model -- a LLaMA finetuned with datasets generated through our novel stateful prompt design -- proficiently utilizes Python for computations. Consequently, finetuning with our datasets enriched with code soliloquies enhances not just the accuracy but also the computational reliability of Higgs' responses.
New Semantic Task for the French Spoken Language Understanding MEDIA Benchmark
Intent classification and slot-filling are essential tasks of Spoken Language Understanding (SLU). In most SLUsystems, those tasks are realized by independent modules. For about fifteen years, models achieving both of themjointly and exploiting their mutual enhancement have been proposed. A multilingual module using a joint modelwas envisioned to create a touristic dialogue system for a European project, HumanE-AI-Net. A combination ofmultiple datasets, including the MEDIA dataset, was suggested for training this joint model. The MEDIA SLU datasetis a French dataset distributed since 2005 by ELRA, mainly used by the French research community and free foracademic research since 2020. Unfortunately, it is annotated only in slots but not intents. An enhanced version ofMEDIA annotated with intents has been built to extend its use to more tasks and use cases. This paper presents thesemi-automatic methodology used to obtain this enhanced version. In addition, we present the first results of SLUexperiments on this enhanced dataset using joint models for intent classification and slot-filling.
SODA: Million-scale Dialogue Distillation with Social Commonsense Contextualization
We present SODA: the first publicly available, million-scale high-quality social dialogue dataset. Using SODA, we train COSMO: a generalizable conversation agent outperforming previous best-performing agents on both in- and out-of-domain datasets. In contrast to most existing crowdsourced, small-scale dialogue corpora, we distill 1.5M socially-grounded dialogues from a pre-trained language model (InstructGPT; Ouyang et al., 2022). Dialogues are distilled by contextualizing social commonsense knowledge from a knowledge graph (Atomic10x; West et al., 2022). Human evaluation shows that dialogues in SODA are more consistent, specific, and (surprisingly) natural than prior human-authored datasets - e.g., DailyDialog (Li et al., 2017), BlendedSkillTalk (Smith et al., 2020). In addition, extensive evaluations show that COSMO is significantly more natural and consistent on unseen datasets than best-performing dialogue models - e.g., GODEL (Peng et al., 2022), BlenderBot (Roller et al., 2021), DialoGPT (Zhang et al., 2020). Furthermore, it is sometimes even preferred to the original human-written gold responses. We make our data, models, and code public.
MathDial: A Dialogue Tutoring Dataset with Rich Pedagogical Properties Grounded in Math Reasoning Problems
While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets remains challenging, as recording tutoring sessions raises privacy concerns and crowdsourcing leads to insufficient data quality. To address this, we propose a framework to generate such dialogues by pairing human teachers with a Large Language Model (LLM) prompted to represent common student errors. We describe how we use this framework to collect MathDial, a dataset of 3k one-to-one teacher-student tutoring dialogues grounded in multi-step math reasoning problems. While models like GPT-3 are good problem solvers, they fail at tutoring because they generate factually incorrect feedback or are prone to revealing solutions to students too early. To overcome this, we let teachers provide learning opportunities to students by guiding them using various scaffolding questions according to a taxonomy of teacher moves. We demonstrate MathDial and its extensive annotations can be used to finetune models to be more effective tutors (and not just solvers). We confirm this by automatic and human evaluation, notably in an interactive setting that measures the trade-off between student solving success and telling solutions. The dataset is released publicly.
ConvCounsel: A Conversational Dataset for Student Counseling
Student mental health is a sensitive issue that necessitates special attention. A primary concern is the student-to-counselor ratio, which surpasses the recommended standard of 250:1 in most universities. This imbalance results in extended waiting periods for in-person consultations, which cause suboptimal treatment. Significant efforts have been directed toward developing mental health dialogue systems utilizing the existing open-source mental health-related datasets. However, currently available datasets either discuss general topics or various strategies that may not be viable for direct application due to numerous ethical constraints inherent in this research domain. To address this issue, this paper introduces a specialized mental health dataset that emphasizes the active listening strategy employed in conversation for counseling, also named as ConvCounsel. This dataset comprises both speech and text data, which can facilitate the development of a reliable pipeline for mental health dialogue systems. To demonstrate the utility of the proposed dataset, this paper also presents the NYCUKA, a spoken mental health dialogue system that is designed by using the ConvCounsel dataset. The results show the merit of using this dataset.
A Deep Dive into the Disparity of Word Error Rates Across Thousands of NPTEL MOOC Videos
Automatic speech recognition (ASR) systems are designed to transcribe spoken language into written text and find utility in a variety of applications including voice assistants and transcription services. However, it has been observed that state-of-the-art ASR systems which deliver impressive benchmark results, struggle with speakers of certain regions or demographics due to variation in their speech properties. In this work, we describe the curation of a massive speech dataset of 8740 hours consisting of sim9.8K technical lectures in the English language along with their transcripts delivered by instructors representing various parts of Indian demography. The dataset is sourced from the very popular NPTEL MOOC platform. We use the curated dataset to measure the existing disparity in YouTube Automatic Captions and OpenAI Whisper model performance across the diverse demographic traits of speakers in India. While there exists disparity due to gender, native region, age and speech rate of speakers, disparity based on caste is non-existent. We also observe statistically significant disparity across the disciplines of the lectures. These results indicate the need of more inclusive and robust ASR systems and more representational datasets for disparity evaluation in them.
Human Latency Conversational Turns for Spoken Avatar Systems
A problem with many current Large Language Model (LLM) driven spoken dialogues is the response time. Some efforts such as Groq address this issue by lightning fast processing of the LLM, but we know from the cognitive psychology literature that in human-to-human dialogue often responses occur prior to the speaker completing their utterance. No amount of delay for LLM processing is acceptable if we wish to maintain human dialogue latencies. In this paper, we discuss methods for understanding an utterance in close to real time and generating a response so that the system can comply with human-level conversational turn delays. This means that the information content of the final part of the speaker's utterance is lost to the LLM. Using the Google NaturalQuestions (NQ) database, our results show GPT-4 can effectively fill in missing context from a dropped word at the end of a question over 60% of the time. We also provide some examples of utterances and the impacts of this information loss on the quality of LLM response in the context of an avatar that is currently under development. These results indicate that a simple classifier could be used to determine whether a question is semantically complete, or requires a filler phrase to allow a response to be generated within human dialogue time constraints.
The StudyChat Dataset: Student Dialogues With ChatGPT in an Artificial Intelligence Course
The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools, but their usage patterns need to be analyzed to ensure ethical usage of these tools. To better understand how students interact with LLMs in an academic setting, we introduce StudyChat, a publicly available dataset capturing real-world student interactions with an LLM-powered tutoring chatbot in a semester-long, university-level artificial intelligence (AI) course. We deploy a web application that replicates ChatGPT's core functionalities, and use it to log student interactions with the LLM while working on programming assignments. We collect 1,197 conversations, which we annotate using a dialogue act labeling schema inspired by observed interaction patterns and prior research. Additionally, we analyze these interactions, highlight behavioral trends, and analyze how specific usage patterns relate to course outcomes. StudyChat provides a rich resource for the learning sciences and AI in education communities, enabling further research into the evolving role of LLMs in education.
Discourse Coherence, Reference Grounding and Goal Oriented Dialogue
Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based models of discourse such as SDRT asher-lascarides:2003a, in which utterances attach to an evolving discourse structure and the associated knowledge graph of speaker commitments serves as an interface to real-world reasoning and conversational strategy. As first steps towards implementing the approach, we describe a simple dialogue system in a referential communication domain that accumulates constraints across discourse, interprets them using a learned probabilistic model, and plans clarification using reinforcement learning.
RadioTalk: a large-scale corpus of talk radio transcripts
We introduce RadioTalk, a corpus of speech recognition transcripts sampled from talk radio broadcasts in the United States between October of 2018 and March of 2019. The corpus is intended for use by researchers in the fields of natural language processing, conversational analysis, and the social sciences. The corpus encompasses approximately 2.8 billion words of automatically transcribed speech from 284,000 hours of radio, together with metadata about the speech, such as geographical location, speaker turn boundaries, gender, and radio program information. In this paper we summarize why and how we prepared the corpus, give some descriptive statistics on stations, shows and speakers, and carry out a few high-level analyses.
Jewelry Shop Conversational Chatbot
Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the provided dataset. On the contrary, generative chatbots try to create the most appropriate response, but are mostly unable to create a smooth flow in the customer-bot dialog. Since the client has few options left for continuing after receiving a response, the dialog becomes short. Through our work, we try to maximize the intelligence of a simple conversational agent so it can answer unseen queries, and generate follow-up questions or remarks. We have built a chatbot for a jewelry shop that finds the underlying objective of the customer's query by finding similarity of the input to patterns in the corpus. Our system features an audio input interface for clients, so they may speak to it in natural language. After converting the audio to text, we trained the model to extract the intent of the query, to find an appropriate response and to speak to the client in a natural human voice. To gauge the system's performance, we used performance metrics such as Recall, Precision and F1 score.
Nyonic Technical Report
This report details the development and key achievements of our latest language model designed for custom large language models. The advancements introduced include a novel Online Data Scheduler that supports flexible training data adjustments and curriculum learning. The model's architecture is fortified with state-of-the-art techniques such as Rotary Positional Embeddings, QK-LayerNorm, and a specially crafted multilingual tokenizer to enhance stability and performance. Moreover, our robust training framework incorporates advanced monitoring and rapid recovery features to ensure optimal efficiency. Our Wonton 7B model has demonstrated competitive performance on a range of multilingual and English benchmarks. Future developments will prioritize narrowing the performance gap with more extensively trained models, thereby enhancing the model's real-world efficacy and adaptability.GitHub: https://github.com/nyonicai/nyonic-public
The Claire French Dialogue Dataset
We present the Claire French Dialogue Dataset (CFDD), a resource created by members of LINAGORA Labs in the context of the OpenLLM France initiative. CFDD is a corpus containing roughly 160 million words from transcripts and stage plays in French that we have assembled and publicly released in an effort to further the development of multilingual, open source language models. This paper describes the 24 individual corpora of which CFDD is composed and provides links and citations to their original sources. It also provides our proposed breakdown of the full CFDD dataset into eight categories of subcorpora and describes the process we followed to standardize the format of the final dataset. We conclude with a discussion of similar work and future directions.
Forcing Diffuse Distributions out of Language Models
Despite being trained specifically to follow user instructions, today's instructiontuned language models perform poorly when instructed to produce random outputs. For example, when prompted to pick a number uniformly between one and ten Llama-2-13B-chat disproportionately favors the number five, and when tasked with picking a first name at random, Mistral-7B-Instruct chooses Avery 40 times more often than we would expect based on the U.S. population. When these language models are used for real-world tasks where diversity of outputs is crucial, such as language model assisted dataset construction, their inability to produce diffuse distributions over valid choices is a major hurdle. In this work, we propose a fine-tuning method that encourages language models to output distributions that are diffuse over valid outcomes. The methods we introduce generalize across a variety of tasks and distributions and make large language models practical for synthetic dataset generation with little human intervention.
Using Language Models to Detect Alarming Student Responses
This article details the advances made to a system that uses artificial intelligence to identify alarming student responses. This system is built into our assessment platform to assess whether a student's response indicates they are a threat to themselves or others. Such responses may include details concerning threats of violence, severe depression, suicide risks, and descriptions of abuse. Driven by advances in natural language processing, the latest model is a fine-tuned language model trained on a large corpus consisting of student responses and supplementary texts. We demonstrate that the use of a language model delivers a substantial improvement in accuracy over the previous iterations of this system.
AsyncMLD: Asynchronous Multi-LLM Framework for Dialogue Recommendation System
We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the dialogue database, we still need help with the utterance content's effectiveness and the efficiency of its output speed, even if using LLM. Therefore, we propose a framework that uses LLM asynchronously in the part of the system that returns an appropriate response and in the part that understands the user's intention and searches the database. In particular, noting that it takes time for the robot to speak, threading related to database searches is performed while the robot is speaking.
Adapting Large Language Models for Education: Foundational Capabilities, Potentials, and Challenges
Online education platforms, leveraging the internet to distribute education resources, seek to provide convenient education but often fall short in real-time communication with students. They often struggle to offer personalized education resources due to the challenge of addressing the diverse obstacles students encounter throughout their learning journey. Recently, the emergence of large language models (LLMs), such as ChatGPT, offers the possibility for resolving this issue by comprehending individual requests. Although LLMs have been successful in various fields, creating an LLM-based education system is still challenging for the wide range of educational skills required. This paper reviews the recently emerged LLM researches related to educational capabilities, including mathematics, writing, programming, reasoning, and knowledge-based question answering, with the aim to explore their potential in constructing the next-generation intelligent education system. Based on the current development status, we further outline two approaches for an LLM-based education system: a unified approach and a mixture-of-expert (MoE) approach. Finally, we explore the challenges and future directions, providing new research opportunities and perspectives on adapting LLMs for education.
Text is no more Enough! A Benchmark for Profile-based Spoken Language Understanding
Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots). Unfortunately, such a simple setting may fail to work in complex real-world scenarios when an utterance is semantically ambiguous, which cannot be achieved by the text-based SLU models. In this paper, we first introduce a new and important task, Profile-based Spoken Language Understanding (ProSLU), which requires the model that not only relies on the plain text but also the supporting profile information to predict the correct intents and slots. To this end, we further introduce a large-scale human-annotated Chinese dataset with over 5K utterances and their corresponding supporting profile information (Knowledge Graph (KG), User Profile (UP), Context Awareness (CA)). In addition, we evaluate several state-of-the-art baseline models and explore a multi-level knowledge adapter to effectively incorporate profile information. Experimental results reveal that all existing text-based SLU models fail to work when the utterances are semantically ambiguous and our proposed framework can effectively fuse the supporting information for sentence-level intent detection and token-level slot filling. Finally, we summarize key challenges and provide new points for future directions, which hopes to facilitate the research.
The Third DIHARD Diarization Challenge
DIHARD III was the third in a series of speaker diarization challenges intended to improve the robustness of diarization systems to variability in recording equipment, noise conditions, and conversational domain. Speaker diarization was evaluated under two speech activity conditions (diarization from a reference speech activity vs. diarization from scratch) and 11 diverse domains. The domains span a range of recording conditions and interaction types, including read audio-books, meeting speech, clinical interviews, web videos, and, for the first time, conversational telephone speech. A total of 30 organizations (forming 21teams) from industry and academia submitted 499 valid system outputs. The evaluation results indicate that speaker diarization has improved markedly since DIHARD I, particularly for two-party interactions, but that for many domains (e.g., web video) the problem remains far from solved.
SingingSDS: A Singing-Capable Spoken Dialogue System for Conversational Roleplay Applications
With recent advances in automatic speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS) technologies, spoken dialogue systems (SDS) have become widely accessible. However, most existing SDS are limited to conventional spoken responses. We present SingingSDS, a cascaded SDS that responds through singing rather than speaking, fostering more affective, memorable, and pleasurable interactions in character-based roleplay and interactive entertainment scenarios. SingingSDS employs a modular ASR-LLM-SVS pipeline and supports a wide range of configurations across character personas, ASR and LLM backends, SVS models, melody sources, and voice profiles, tailored to different needs in terms of latency, quality, and musical style. SingingSDS is available as a plug-and-play web demo, featuring modular, open-source code that supports customization and extension. Demo: https://huggingface.co/spaces/espnet/SingingSDS. Code: https://github.com/SingingSDS/SingingSDS.
Language Models: A Guide for the Perplexed
Given the growing importance of AI literacy, we decided to write this tutorial to help narrow the gap between the discourse among those who study language models -- the core technology underlying ChatGPT and similar products -- and those who are intrigued and want to learn more about them. In short, we believe the perspective of researchers and educators can add some clarity to the public's understanding of the technologies beyond what's currently available, which tends to be either extremely technical or promotional material generated about products by their purveyors. Our approach teases apart the concept of a language model from products built on them, from the behaviors attributed to or desired from those products, and from claims about similarity to human cognition. As a starting point, we (1) offer a scientific viewpoint that focuses on questions amenable to study through experimentation; (2) situate language models as they are today in the context of the research that led to their development; and (3) describe the boundaries of what is known about the models at this writing.
On the application of Large Language Models for language teaching and assessment technology
The recent release of very large language models such as PaLM and GPT-4 has made an unprecedented impact in the popular media and public consciousness, giving rise to a mixture of excitement and fear as to their capabilities and potential uses, and shining a light on natural language processing research which had not previously received so much attention. The developments offer great promise for education technology, and in this paper we look specifically at the potential for incorporating large language models in AI-driven language teaching and assessment systems. We consider several research areas and also discuss the risks and ethical considerations surrounding generative AI in education technology for language learners. Overall we find that larger language models offer improvements over previous models in text generation, opening up routes toward content generation which had not previously been plausible. For text generation they must be prompted carefully and their outputs may need to be reshaped before they are ready for use. For automated grading and grammatical error correction, tasks whose progress is checked on well-known benchmarks, early investigations indicate that large language models on their own do not improve on state-of-the-art results according to standard evaluation metrics. For grading it appears that linguistic features established in the literature should still be used for best performance, and for error correction it may be that the models can offer alternative feedback styles which are not measured sensitively with existing methods. In all cases, there is work to be done to experiment with the inclusion of large language models in education technology for language learners, in order to properly understand and report on their capacities and limitations, and to ensure that foreseeable risks such as misinformation and harmful bias are mitigated.
NatCS: Eliciting Natural Customer Support Dialogues
Despite growing interest in applications based on natural customer support conversations, there exist remarkably few publicly available datasets that reflect the expected characteristics of conversations in these settings. Existing task-oriented dialogue datasets, which were collected to benchmark dialogue systems mainly in written human-to-bot settings, are not representative of real customer support conversations and do not provide realistic benchmarks for systems that are applied to natural data. To address this gap, we introduce NatCS, a multi-domain collection of spoken customer service conversations. We describe our process for collecting synthetic conversations between customers and agents based on natural language phenomena observed in real conversations. Compared to previous dialogue datasets, the conversations collected with our approach are more representative of real human-to-human conversations along multiple metrics. Finally, we demonstrate potential uses of NatCS, including dialogue act classification and intent induction from conversations as potential applications, showing that dialogue act annotations in NatCS provide more effective training data for modeling real conversations compared to existing synthetic written datasets. We publicly release NatCS to facilitate research in natural dialog systems
Skit-S2I: An Indian Accented Speech to Intent dataset
Conventional conversation assistants extract text transcripts from the speech signal using automatic speech recognition (ASR) and then predict intent from the transcriptions. Using end-to-end spoken language understanding (SLU), the intents of the speaker are predicted directly from the speech signal without requiring intermediate text transcripts. As a result, the model can optimize directly for intent classification and avoid cascading errors from ASR. The end-to-end SLU system also helps in reducing the latency of the intent prediction model. Although many datasets are available publicly for text-to-intent tasks, the availability of labeled speech-to-intent datasets is limited, and there are no datasets available in the Indian accent. In this paper, we release the Skit-S2I dataset, the first publicly available Indian-accented SLU dataset in the banking domain in a conversational tonality. We experiment with multiple baselines, compare different pretrained speech encoder's representations, and find that SSL pretrained representations perform slightly better than ASR pretrained representations lacking prosodic features for speech-to-intent classification. The dataset and baseline code is available at https://github.com/skit-ai/speech-to-intent-dataset
Synthetic Patients: Simulating Difficult Conversations with Multimodal Generative AI for Medical Education
Problem: Effective patient-centered communication is a core competency for physicians. However, both seasoned providers and medical trainees report decreased confidence in leading conversations on sensitive topics such as goals of care or end-of-life discussions. The significant administrative burden and the resources required to provide dedicated training in leading difficult conversations has been a long-standing problem in medical education. Approach: In this work, we present a novel educational tool designed to facilitate interactive, real-time simulations of difficult conversations in a video-based format through the use of multimodal generative artificial intelligence (AI). Leveraging recent advances in language modeling, computer vision, and generative audio, this tool creates realistic, interactive scenarios with avatars, or "synthetic patients." These synthetic patients interact with users throughout various stages of medical care using a custom-built video chat application, offering learners the chance to practice conversations with patients from diverse belief systems, personalities, and ethnic backgrounds. Outcomes: While the development of this platform demanded substantial upfront investment in labor, it offers a highly-realistic simulation experience with minimal financial investment. For medical trainees, this educational tool can be implemented within programs to simulate patient-provider conversations and can be incorporated into existing palliative care curriculum to provide a scalable, high-fidelity simulation environment for mastering difficult conversations. Next Steps: Future developments will explore enhancing the authenticity of these encounters by working with patients to incorporate their histories and personalities, as well as employing the use of AI-generated evaluations to offer immediate, constructive feedback to learners post-simulation.
VoxInstruct: Expressive Human Instruction-to-Speech Generation with Unified Multilingual Codec Language Modelling
Recent AIGC systems possess the capability to generate digital multimedia content based on human language instructions, such as text, image and video. However, when it comes to speech, existing methods related to human instruction-to-speech generation exhibit two limitations. Firstly, they require the division of inputs into content prompt (transcript) and description prompt (style and speaker), instead of directly supporting human instruction. This division is less natural in form and does not align with other AIGC models. Secondly, the practice of utilizing an independent description prompt to model speech style, without considering the transcript content, restricts the ability to control speech at a fine-grained level. To address these limitations, we propose VoxInstruct, a novel unified multilingual codec language modeling framework that extends traditional text-to-speech tasks into a general human instruction-to-speech task. Our approach enhances the expressiveness of human instruction-guided speech generation and aligns the speech generation paradigm with other modalities. To enable the model to automatically extract the content of synthesized speech from raw text instructions, we introduce speech semantic tokens as an intermediate representation for instruction-to-content guidance. We also incorporate multiple Classifier-Free Guidance (CFG) strategies into our codec language model, which strengthens the generated speech following human instructions. Furthermore, our model architecture and training strategies allow for the simultaneous support of combining speech prompt and descriptive human instruction for expressive speech synthesis, which is a first-of-its-kind attempt. Codes, models and demos are at: https://github.com/thuhcsi/VoxInstruct.
For those who don't know (how) to ask: Building a dataset of technology questions for digital newcomers
While the rise of large language models (LLMs) has created rich new opportunities to learn about digital technology, many on the margins of this technology struggle to gain and maintain competency due to lexical or conceptual barriers that prevent them from asking appropriate questions. Although there have been many efforts to understand factuality of LLM-created content and ability of LLMs to answer questions, it is not well understood how unclear or nonstandard language queries affect the model outputs. We propose the creation of a dataset that captures questions of digital newcomers and outsiders, utilizing data we have compiled from a decade's worth of one-on-one tutoring. In this paper we lay out our planned efforts and some potential uses of this dataset.
My LLM might Mimic AAE -- But When Should it?
We examine the representation of African American English (AAE) in large language models (LLMs), exploring (a) the perceptions Black Americans have of how effective these technologies are at producing authentic AAE, and (b) in what contexts Black Americans find this desirable. Through both a survey of Black Americans (n= 104) and annotation of LLM-produced AAE by Black Americans (n= 228), we find that Black Americans favor choice and autonomy in determining when AAE is appropriate in LLM output. They tend to prefer that LLMs default to communicating in Mainstream U.S. English in formal settings, with greater interest in AAE production in less formal settings. When LLMs were appropriately prompted and provided in context examples, our participants found their outputs to have a level of AAE authenticity on par with transcripts of Black American speech. Select code and data for our project can be found here: https://github.com/smelliecat/AAEMime.git
ChatGPT and Software Testing Education: Promises & Perils
Over the past decade, predictive language modeling for code has proven to be a valuable tool for enabling new forms of automation for developers. More recently, we have seen the advent of general purpose "large language models", based on neural transformer architectures, that have been trained on massive datasets of human written text spanning code and natural language. However, despite the demonstrated representational power of such models, interacting with them has historically been constrained to specific task settings, limiting their general applicability. Many of these limitations were recently overcome with the introduction of ChatGPT, a language model created by OpenAI and trained to operate as a conversational agent, enabling it to answer questions and respond to a wide variety of commands from end users. The introduction of models, such as ChatGPT, has already spurred fervent discussion from educators, ranging from fear that students could use these AI tools to circumvent learning, to excitement about the new types of learning opportunities that they might unlock. However, given the nascent nature of these tools, we currently lack fundamental knowledge related to how well they perform in different educational settings, and the potential promise (or danger) that they might pose to traditional forms of instruction. As such, in this paper, we examine how well ChatGPT performs when tasked with answering common questions in a popular software testing curriculum. Our findings indicate that ChatGPT can provide correct or partially correct answers in 55.6% of cases, provide correct or partially correct explanations of answers in 53.0% of cases, and that prompting the tool in a shared question context leads to a marginally higher rate of correct responses. Based on these findings, we discuss the potential promises and perils related to the use of ChatGPT by students and instructors.
Real-World En Call Center Transcripts Dataset with PII Redaction
We introduce CallCenterEN, a large-scale (91,706 conversations, corresponding to 10448 audio hours), real-world English call center transcript dataset designed to support research and development in customer support and sales AI systems. This is the largest release to-date of open source call center transcript data of this kind. The dataset includes inbound and outbound calls between agents and customers, with accents from India, the Philippines and the United States. The dataset includes high-quality, PII-redacted human-readable transcriptions. All personally identifiable information (PII) has been rigorously removed to ensure compliance with global data protection laws. The audio is not included in the public release due to biometric privacy concerns. Given the scarcity of publicly available real-world call center datasets, CallCenterEN fills a critical gap in the landscape of available ASR corpora, and is released under a CC BY-NC 4.0 license for non-commercial research use.
Speakerly: A Voice-based Writing Assistant for Text Composition
We present Speakerly, a new real-time voice-based writing assistance system that helps users with text composition across various use cases such as emails, instant messages, and notes. The user can interact with the system through instructions or dictation, and the system generates a well-formatted and coherent document. We describe the system architecture and detail how we address the various challenges while building and deploying such a system at scale. More specifically, our system uses a combination of small, task-specific models as well as pre-trained language models for fast and effective text composition while supporting a variety of input modes for better usability.
Sentiment is all you need to win US Presidential elections
Election speeches play an integral role in communicating the vision and mission of the candidates. From lofty promises to mud-slinging, the electoral candidate accounts for all. However, there remains an open question about what exactly wins over the voters. In this work, we used state-of-the-art natural language processing methods to study the speeches and sentiments of the Republican candidate, Donald Trump, and Democratic candidate, Joe Biden, fighting for the 2020 US Presidential election. Comparing the racial dichotomy of the United States, we analyze what led to the victory and defeat of the different candidates. We believe this work will inform the election campaigning strategy and provide a basis for communicating to diverse crowds.
A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospects
Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.
LingVarBench: Benchmarking LLM for Automated Named Entity Recognition in Structured Synthetic Spoken Transcriptions
Phone call transcript labeling is prohibitively expensive (approximately 2 USD per minute) due to privacy regulations, consent requirements, and manual annotation costs requiring 3 hours of expert time per hour of audio. Existing extraction methods fail on conversational speech containing disfluencies, interruptions, and speaker overlap. We introduce LingVarBench, a synthetic data generation pipeline that addresses these constraints through automated validation. First, we prompt an LLM to generate realistic structured field values across multiple use cases. Second, we recursively prompt the model to transform these values into thousands of natural conversational utterances containing typical phone call characteristics. Third, we validate each synthetic utterance by testing whether a separate LLM-based extractor can recover the original structured information. We employ DSPy's SIMBA optimizer to automatically synthesize extraction prompts from validated synthetic transcripts, eliminating manual prompt engineering. Our optimized prompts achieve up to 95 percent accuracy for numeric fields (vs. 88-89 percent zero-shot), 90 percent for names (vs. 47-79 percent), and over 80 percent for dates (vs. 72-77 percent) on real customer transcripts, demonstrating substantial gains over zero-shot prompting. The synthetic-to-real transfer demonstrates that conversational patterns learned from generated data generalize effectively to authentic phone calls containing background noise and domain-specific terminology. LingVarBench provides the first systematic benchmark for structured extraction from synthetic conversational data, demonstrating that automated prompt optimization overcomes cost and privacy barriers preventing large-scale phone call analysis in commercial settings.
A Spoken Drug Prescription Dataset in French for Spoken Language Understanding
Spoken medical dialogue systems are increasingly attracting interest to enhance access to healthcare services and improve quality and traceability of patient care. In this paper, we focus on medical drug prescriptions acquired on smartphones through spoken dialogue. Such systems would facilitate the traceability of care and would free clinicians' time. However, there is a lack of speech corpora to develop such systems since most of the related corpora are in text form and in English. To facilitate the research and development of spoken medical dialogue systems, we present, to the best of our knowledge, the first spoken medical drug prescriptions corpus, named PxSLU. It contains 4 hours of transcribed and annotated dialogues of drug prescriptions in French acquired through an experiment with 55 participants experts and non-experts in prescriptions. We also present some experiments that demonstrate the interest of this corpus for the evaluation and development of medical dialogue systems.
OTTers: One-turn Topic Transitions for Open-Domain Dialogue
Mixed initiative in open-domain dialogue requires a system to pro-actively introduce new topics. The one-turn topic transition task explores how a system connects two topics in a cooperative and coherent manner. The goal of the task is to generate a "bridging" utterance connecting the new topic to the topic of the previous conversation turn. We are especially interested in commonsense explanations of how a new topic relates to what has been mentioned before. We first collect a new dataset of human one-turn topic transitions, which we call OTTers. We then explore different strategies used by humans when asked to complete such a task, and notice that the use of a bridging utterance to connect the two topics is the approach used the most. We finally show how existing state-of-the-art text generation models can be adapted to this task and examine the performance of these baselines on different splits of the OTTers data.
Large Language Models for Education: A Survey
Artificial intelligence (AI) has a profound impact on traditional education. In recent years, large language models (LLMs) have been increasingly used in various applications such as natural language processing, computer vision, speech recognition, and autonomous driving. LLMs have also been applied in many fields, including recommendation, finance, government, education, legal affairs, and finance. As powerful auxiliary tools, LLMs incorporate various technologies such as deep learning, pre-training, fine-tuning, and reinforcement learning. The use of LLMs for smart education (LLMEdu) has been a significant strategic direction for countries worldwide. While LLMs have shown great promise in improving teaching quality, changing education models, and modifying teacher roles, the technologies are still facing several challenges. In this paper, we conduct a systematic review of LLMEdu, focusing on current technologies, challenges, and future developments. We first summarize the current state of LLMEdu and then introduce the characteristics of LLMs and education, as well as the benefits of integrating LLMs into education. We also review the process of integrating LLMs into the education industry, as well as the introduction of related technologies. Finally, we discuss the challenges and problems faced by LLMEdu, as well as prospects for future optimization of LLMEdu.
Promoting AI Literacy in Higher Education: Evaluating the IEC-V1 Chatbot for Personalized Learning and Educational Equity
The unequal distribution of educational opportunities carries the risk of having a long-term negative impact on general social peace, a country's economy and basic democratic structures. In contrast to this observable development is the rapid technological progress in the field of artificial intelligence (AI). Progress makes it possible to solve various problems in the field of education as well. In order to effectively exploit the advantages that arise from the use of AI, prospective teacher training students need appropriate AI skills, which must already be taught during their studies. In a first step, the added value of this technology will be demonstrated using a concrete example. This article is therefore about conducting an exploratory pilot study to test the Individual Educational Chatbot (IEC-V1) prototype, in which the levels can be individually determined in order to generate appropriate answers depending on the requirements. The results show that this is an important function for prospective teachers, and that there is great interest in taking a closer look at this technology in order to be able to better support learners in the future. The data shows that experience has already been gained with chatbots, but that there is still room for improvement. It also shows that IEC-V1 is already working well. The knowledge gained will be used for the further development of the prototype to further improve the usability of the chatbot. Overall, it is shown that useful AI applications can be effectively integrated into learning situations even without proprietary systems and that important data protection requirements can be complied with.
AI Stories: An Interactive Narrative System for Children
AI Stories is a proposed interactive dialogue system, that lets children co-create narrative worlds through conversation. Over the next three years this system will be developed and tested within pediatric wards, where it offers a useful resource between the gap of education and play. Telling and making stories is a fundamental part of language play, and its chatty and nonsensical qualities are important; therefore, the prologued usage an automated system offers is a benefit to children. In this paper I will present the current state of this project, in its more experimental and general guise. Conceptually story-telling through dialogue relates to the preprint interpretation of story, beyond the static and linear medium, where stories were performative, temporal, and social.
Automatic Intent-Slot Induction for Dialogue Systems
Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema and asking many domain experts to annotate the corresponding utterances, upon which neural models are trained. This procedure brings the challenges of information sharing hindering, out-of-schema, or data sparsity in open-domain dialogue systems. To tackle these challenges, we explore a new task of {\em automatic intent-slot induction} and propose a novel domain-independent tool. That is, we design a coarse-to-fine three-step procedure including Role-labeling, Concept-mining, And Pattern-mining (RCAP): (1) role-labeling: extracting keyphrases from users' utterances and classifying them into a quadruple of coarsely-defined intent-roles via sequence labeling; (2) concept-mining: clustering the extracted intent-role mentions and naming them into abstract fine-grained concepts; (3) pattern-mining: applying the Apriori algorithm to mine intent-role patterns and automatically inferring the intent-slot using these coarse-grained intent-role labels and fine-grained concepts. Empirical evaluations on both real-world in-domain and out-of-domain datasets show that: (1) our RCAP can generate satisfactory SLU schema and outperforms the state-of-the-art supervised learning method; (2) our RCAP can be directly applied to out-of-domain datasets and gain at least 76\% improvement of F1-score on intent detection and 41\% improvement of F1-score on slot filling; (3) our RCAP exhibits its power in generic intent-slot extractions with less manual effort, which opens pathways for schema induction on new domains and unseen intent-slot discovery for generalizable dialogue systems.
Machines Getting with the Program: Understanding Intent Arguments of Non-Canonical Directives
Modern dialog managers face the challenge of having to fulfill human-level conversational skills as part of common user expectations, including but not limited to discourse with no clear objective. Along with these requirements, agents are expected to extrapolate intent from the user's dialogue even when subjected to non-canonical forms of speech. This depends on the agent's comprehension of paraphrased forms of such utterances. Especially in low-resource languages, the lack of data is a bottleneck that prevents advancements of the comprehension performance for these types of agents. In this regard, here we demonstrate the necessity of extracting the intent argument of non-canonical directives in a natural language format, which may yield more accurate parsing, and suggest guidelines for building a parallel corpus for this purpose. Following the guidelines, we construct a Korean corpus of 50K instances of question/command-intent pairs, including the labels for classification of the utterance type. We also propose a method for mitigating class imbalance, demonstrating the potential applications of the corpus generation method and its multilingual extensibility.
BIPED: Pedagogically Informed Tutoring System for ESL Education
Large Language Models (LLMs) have a great potential to serve as readily available and cost-efficient Conversational Intelligent Tutoring Systems (CITS) for teaching L2 learners of English. Existing CITS, however, are designed to teach only simple concepts or lack the pedagogical depth necessary to address diverse learning strategies. To develop a more pedagogically informed CITS capable of teaching complex concepts, we construct a BIlingual PEDagogically-informed Tutoring Dataset (BIPED) of one-on-one, human-to-human English tutoring interactions. Through post-hoc analysis of the tutoring interactions, we come up with a lexicon of dialogue acts (34 tutor acts and 9 student acts), which we use to further annotate the collected dataset. Based on a two-step framework of first predicting the appropriate tutor act then generating the corresponding response, we implemented two CITS models using GPT-4 and SOLAR-KO, respectively. We experimentally demonstrate that the implemented models not only replicate the style of human teachers but also employ diverse and contextually appropriate pedagogical strategies.
Personalizing Dialogue Agents: I have a dog, do you have pets too?
Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on profile information. We collect data and train models to (i) condition on their given profile information; and (ii) information about the person they are talking to, resulting in improved dialogues, as measured by next utterance prediction. Since (ii) is initially unknown our model is trained to engage its partner with personal topics, and we show the resulting dialogue can be used to predict profile information about the interlocutors.
Unsupervised Pre-Training for Vietnamese Automatic Speech Recognition in the HYKIST Project
In today's interconnected globe, moving abroad is more and more prevalent, whether it's for employment, refugee resettlement, or other causes. Language difficulties between natives and immigrants present a common issue on a daily basis, especially in medical domain. This can make it difficult for patients and doctors to communicate during anamnesis or in the emergency room, which compromises patient care. The goal of the HYKIST Project is to develop a speech translation system to support patient-doctor communication with ASR and MT. ASR systems have recently displayed astounding performance on particular tasks for which enough quantities of training data are available, such as LibriSpeech. Building a good model is still difficult due to a variety of speaking styles, acoustic and recording settings, and a lack of in-domain training data. In this thesis, we describe our efforts to construct ASR systems for a conversational telephone speech recognition task in the medical domain for Vietnamese language to assist emergency room contact between doctors and patients across linguistic barriers. In order to enhance the system's performance, we investigate various training schedules and data combining strategies. We also examine how best to make use of the little data that is available. The use of publicly accessible models like XLSR-53 is compared to the use of customized pre-trained models, and both supervised and unsupervised approaches are utilized using wav2vec 2.0 as architecture.
BlendX: Complex Multi-Intent Detection with Blended Patterns
Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool -- OpenAI's ChatGPT -- which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at https://github.com/HYU-NLP/BlendX.
Neural Generation Meets Real People: Building a Social, Informative Open-Domain Dialogue Agent
We present Chirpy Cardinal, an open-domain social chatbot. Aiming to be both informative and conversational, our bot chats with users in an authentic, emotionally intelligent way. By integrating controlled neural generation with scaffolded, hand-written dialogue, we let both the user and bot take turns driving the conversation, producing an engaging and socially fluent experience. Deployed in the fourth iteration of the Alexa Prize Socialbot Grand Challenge, Chirpy Cardinal handled thousands of conversations per day, placing second out of nine bots with an average user rating of 3.58/5.
Att-HACK: An Expressive Speech Database with Social Attitudes
This paper presents Att-HACK, the first large database of acted speech with social attitudes. Available databases of expressive speech are rare and very often restricted to the primary emotions: anger, joy, sadness, fear. This greatly limits the scope of the research on expressive speech. Besides, a fundamental aspect of speech prosody is always ignored and missing from such databases: its variety, i.e. the possibility to repeat an utterance while varying its prosody. This paper represents a first attempt to widen the scope of expressivity in speech, by providing a database of acted speech with social attitudes: friendly, seductive, dominant, and distant. The proposed database comprises 25 speakers interpreting 100 utterances in 4 social attitudes, with 3-5 repetitions each per attitude for a total of around 30 hours of speech. The Att-HACK is freely available for academic research under a Creative Commons Licence.
Polish Read Speech Corpus for Speech Tools and Services
This paper describes the speech processing activities conducted at the Polish consortium of the CLARIN project. The purpose of this segment of the project was to develop specific tools that would allow for automatic and semi-automatic processing of large quantities of acoustic speech data. The tools include the following: grapheme-to-phoneme conversion, speech-to-text alignment, voice activity detection, speaker diarization, keyword spotting and automatic speech transcription. Furthermore, in order to develop these tools, a large high-quality studio speech corpus was recorded and released under an open license, to encourage development in the area of Polish speech research. Another purpose of the corpus was to serve as a reference for studies in phonetics and pronunciation. All the tools and resources were released on the the Polish CLARIN website. This paper discusses the current status and future plans for the project.
DiPCo -- Dinner Party Corpus
We present a speech data corpus that simulates a "dinner party" scenario taking place in an everyday home environment. The corpus was created by recording multiple groups of four Amazon employee volunteers having a natural conversation in English around a dining table. The participants were recorded by a single-channel close-talk microphone and by five far-field 7-microphone array devices positioned at different locations in the recording room. The dataset contains the audio recordings and human labeled transcripts of a total of 10 sessions with a duration between 15 and 45 minutes. The corpus was created to advance in the field of noise robust and distant speech processing and is intended to serve as a public research and benchmarking data set.
Towards conversational assistants for health applications: using ChatGPT to generate conversations about heart failure
We explore the potential of ChatGPT (3.5-turbo and 4) to generate conversations focused on self-care strategies for African-American heart failure patients -- a domain with limited specialized datasets. To simulate patient-health educator dialogues, we employed four prompting strategies: domain, African American Vernacular English (AAVE), Social Determinants of Health (SDOH), and SDOH-informed reasoning. Conversations were generated across key self-care domains of food, exercise, and fluid intake, with varying turn lengths (5, 10, 15) and incorporated patient-specific SDOH attributes such as age, gender, neighborhood, and socioeconomic status. Our findings show that effective prompt design is essential. While incorporating SDOH and reasoning improves dialogue quality, ChatGPT still lacks the empathy and engagement needed for meaningful healthcare communication.
Non-verbal information in spontaneous speech -- towards a new framework of analysis
Non-verbal signals in speech are encoded by prosody and carry information that ranges from conversation action to attitude and emotion. Despite its importance, the principles that govern prosodic structure are not yet adequately understood. This paper offers an analytical schema and a technological proof-of-concept for the categorization of prosodic signals and their association with meaning. The schema interprets surface-representations of multi-layered prosodic events. As a first step towards implementation, we present a classification process that disentangles prosodic phenomena of three orders. It relies on fine-tuning a pre-trained speech recognition model, enabling the simultaneous multi-class/multi-label detection. It generalizes over a large variety of spontaneous data, performing on a par with, or superior to, human annotation. In addition to a standardized formalization of prosody, disentangling prosodic patterns can direct a theory of communication and speech organization. A welcome by-product is an interpretation of prosody that will enhance speech- and language-related technologies.
speechocean762: An Open-Source Non-native English Speech Corpus For Pronunciation Assessment
This paper introduces a new open-source speech corpus named "speechocean762" designed for pronunciation assessment use, consisting of 5000 English utterances from 250 non-native speakers, where half of the speakers are children. Five experts annotated each of the utterances at sentence-level, word-level and phoneme-level. A baseline system is released in open source to illustrate the phoneme-level pronunciation assessment workflow on this corpus. This corpus is allowed to be used freely for commercial and non-commercial purposes. It is available for free download from OpenSLR, and the corresponding baseline system is published in the Kaldi speech recognition toolkit.
SpMis: An Investigation of Synthetic Spoken Misinformation Detection
In recent years, speech generation technology has advanced rapidly, fueled by generative models and large-scale training techniques. While these developments have enabled the production of high-quality synthetic speech, they have also raised concerns about the misuse of this technology, particularly for generating synthetic misinformation. Current research primarily focuses on distinguishing machine-generated speech from human-produced speech, but the more urgent challenge is detecting misinformation within spoken content. This task requires a thorough analysis of factors such as speaker identity, topic, and synthesis. To address this need, we conduct an initial investigation into synthetic spoken misinformation detection by introducing an open-source dataset, SpMis. SpMis includes speech synthesized from over 1,000 speakers across five common topics, utilizing state-of-the-art text-to-speech systems. Although our results show promising detection capabilities, they also reveal substantial challenges for practical implementation, underscoring the importance of ongoing research in this critical area.
The Goldilocks of Pragmatic Understanding: Fine-Tuning Strategy Matters for Implicature Resolution by LLMs
Despite widespread use of LLMs as conversational agents, evaluations of performance fail to capture a crucial aspect of communication: interpreting language in context -- incorporating its pragmatics. Humans interpret language using beliefs and prior knowledge about the world. For example, we intuitively understand the response "I wore gloves" to the question "Did you leave fingerprints?" as meaning "No". To investigate whether LLMs have the ability to make this type of inference, known as an implicature, we design a simple task and evaluate four categories of widely used state-of-the-art models. We find that, despite only evaluating on utterances that require a binary inference (yes or no), models in three of these categories perform close to random. However, LLMs instruction-tuned at the example-level perform significantly better. These results suggest that certain fine-tuning strategies are far better at inducing pragmatic understanding in models. We present our findings as the starting point for further research into evaluating how LLMs interpret language in context and to drive the development of more pragmatic and useful models of human discourse.
Talking About Large Language Models
Thanks to rapid progress in artificial intelligence, we have entered an era when technology and philosophy intersect in interesting ways. Sitting squarely at the centre of this intersection are large language models (LLMs). The more adept LLMs become at mimicking human language, the more vulnerable we become to anthropomorphism, to seeing the systems in which they are embedded as more human-like than they really are. This trend is amplified by the natural tendency to use philosophically loaded terms, such as "knows", "believes", and "thinks", when describing these systems. To mitigate this trend, this paper advocates the practice of repeatedly stepping back to remind ourselves of how LLMs, and the systems of which they form a part, actually work. The hope is that increased scientific precision will encourage more philosophical nuance in the discourse around artificial intelligence, both within the field and in the public sphere.
RyanSpeech: A Corpus for Conversational Text-to-Speech Synthesis
This paper introduces RyanSpeech, a new speech corpus for research on automated text-to-speech (TTS) systems. Publicly available TTS corpora are often noisy, recorded with multiple speakers, or lack quality male speech data. In order to meet the need for a high quality, publicly available male speech corpus within the field of speech recognition, we have designed and created RyanSpeech which contains textual materials from real-world conversational settings. These materials contain over 10 hours of a professional male voice actor's speech recorded at 44.1 kHz. This corpus's design and pipeline make RyanSpeech ideal for developing TTS systems in real-world applications. To provide a baseline for future research, protocols, and benchmarks, we trained 4 state-of-the-art speech models and a vocoder on RyanSpeech. The results show 3.36 in mean opinion scores (MOS) in our best model. We have made both the corpus and trained models for public use.
Designing a Dashboard for Transparency and Control of Conversational AI
Conversational LLMs function as black box systems, leaving users guessing about why they see the output they do. This lack of transparency is potentially problematic, especially given concerns around bias and truthfulness. To address this issue, we present an end-to-end prototype-connecting interpretability techniques with user experience design-that seeks to make chatbots more transparent. We begin by showing evidence that a prominent open-source LLM has a "user model": examining the internal state of the system, we can extract data related to a user's age, gender, educational level, and socioeconomic status. Next, we describe the design of a dashboard that accompanies the chatbot interface, displaying this user model in real time. The dashboard can also be used to control the user model and the system's behavior. Finally, we discuss a study in which users conversed with the instrumented system. Our results suggest that users appreciate seeing internal states, which helped them expose biased behavior and increased their sense of control. Participants also made valuable suggestions that point to future directions for both design and machine learning research. The project page and video demo of our TalkTuner system are available at https://bit.ly/talktuner-project-page
Managing Escalation in Off-the-Shelf Large Language Models
U.S. national security customers have begun to utilize large language models, including enterprise versions of ``off-the-shelf'' models (e.g., ChatGPT) familiar to the public. This uptake will likely accelerate. However, recent studies suggest that off-the-shelf large language models frequently suggest escalatory actions when prompted with geopolitical or strategic scenarios. We demonstrate two simple, non-technical interventions to control these tendencies. Introducing these interventions into the experimental wargame design of a recent study, we substantially reduce escalation throughout the game. Calls to restrict the use of large language models in national security applications are thus premature. The U.S. government is already, and will continue, employing large language models for scenario planning and suggesting courses of action. Rather than warning against such applications, this study acknowledges the imminent adoption of large language models, and provides actionable measures to align them with national security goals, including escalation management.
TRUST: An LLM-Based Dialogue System for Trauma Understanding and Structured Assessments
Objectives: While Large Language Models (LLMs) have been widely used to assist clinicians and support patients, no existing work has explored dialogue systems for standard diagnostic interviews and assessments. This study aims to bridge the gap in mental healthcare accessibility by developing an LLM-powered dialogue system that replicates clinician behavior. Materials and Methods: We introduce TRUST, a framework of cooperative LLM modules capable of conducting formal diagnostic interviews and assessments for Post-Traumatic Stress Disorder (PTSD). To guide the generation of appropriate clinical responses, we propose a Dialogue Acts schema specifically designed for clinical interviews. Additionally, we develop a patient simulation approach based on real-life interview transcripts to replace time-consuming and costly manual testing by clinicians. Results: A comprehensive set of evaluation metrics is designed to assess the dialogue system from both the agent and patient simulation perspectives. Expert evaluations by conversation and clinical specialists show that TRUST performs comparably to real-life clinical interviews. Discussion: Our system performs at the level of average clinicians, with room for future enhancements in communication styles and response appropriateness. Conclusions: Our TRUST framework shows its potential to facilitate mental healthcare availability.
Spotlight Your Instructions: Instruction-following with Dynamic Attention Steering
In many real-world applications, users rely on natural language instructions to guide large language models (LLMs) across a wide range of tasks. These instructions are often complex, diverse, and subject to frequent change. However, LLMs do not always attend to these instructions reliably, and users lack simple mechanisms to emphasize their importance beyond modifying prompt wording or structure. To address this, we present an inference-time method that enables users to emphasize specific parts of their prompt by steering the model's attention toward them, aligning the model's perceived importance of different prompt tokens with user intent. Unlike prior approaches that are limited to static instructions, require significant offline profiling, or rely on fixed biases, we dynamically update the proportion of model attention given to the user-specified parts--ensuring improved instruction following without performance degradation. We demonstrate that our approach improves instruction following across a variety of tasks involving multiple instructions and generalizes across models of varying scales.
ReMeDi: Resources for Multi-domain, Multi-service, Medical Dialogues
Medical dialogue systems (MDSs) aim to assist doctors and patients with a range of professional medical services, i.e., diagnosis, treatment and consultation. The development of MDSs is hindered because of a lack of resources. In particular. (1) there is no dataset with large-scale medical dialogues that covers multiple medical services and contains fine-grained medical labels (i.e., intents, actions, slots, values), and (2) there is no set of established benchmarks for MDSs for multi-domain, multi-service medical dialogues. In this paper, we present ReMeDi, a set of resource for medical dialogues. ReMeDi consists of two parts, the ReMeDi dataset and the ReMeDi benchmarks. The ReMeDi dataset contains 96,965 conversations between doctors and patients, including 1,557 conversations with fine-gained labels. It covers 843 types of diseases, 5,228 medical entities, and 3 specialties of medical services across 40 domains. To the best of our knowledge, the ReMeDi dataset is the only medical dialogue dataset that covers multiple domains and services, and has fine-grained medical labels. The second part of the ReMeDi resources consists of a set of state-of-the-art models for (medical) dialogue generation. The ReMeDi benchmark has the following methods: (1) pretrained models (i.e., BERT-WWM, BERT-MED, GPT2, and MT5) trained, validated, and tested on the ReMeDi dataset, and (2) a self-supervised contrastive learning(SCL) method to expand the ReMeDi dataset and enhance the training of the state-of-the-art pretrained models. We describe the creation of the ReMeDi dataset, the ReMeDi benchmarking methods, and establish experimental results using the ReMeDi benchmarking methods on the ReMeDi dataset for future research to compare against. With this paper, we share the dataset, implementations of the benchmarks, and evaluation scripts.
NIST SRE CTS Superset: A large-scale dataset for telephony speaker recognition
This document provides a brief description of the National Institute of Standards and Technology (NIST) speaker recognition evaluation (SRE) conversational telephone speech (CTS) Superset. The CTS Superset has been created in an attempt to provide the research community with a large-scale dataset along with uniform metadata that can be used to effectively train and develop telephony (narrowband) speaker recognition systems. It contains a large number of telephony speech segments from more than 6800 speakers with speech durations distributed uniformly in the [10s, 60s] range. The segments have been extracted from the source corpora used to compile prior SRE datasets (SRE1996-2012), including the Greybeard corpus as well as the Switchboard and Mixer series collected by the Linguistic Data Consortium (LDC). In addition to the brief description, we also report speaker recognition results on the NIST 2020 CTS Speaker Recognition Challenge, obtained using a system trained with the CTS Superset. The results will serve as a reference baseline for the challenge.
SWI: Speaking with Intent in Large Language Models
Intent, typically clearly formulated and planned, functions as a cognitive framework for reasoning and problem-solving. This paper introduces the concept of Speaking with Intent (SWI) in large language models (LLMs), where the explicitly generated intent encapsulates the model's underlying intention and provides high-level planning to guide subsequent analysis and communication. By emulating deliberate and purposeful thoughts in the human mind, SWI is hypothesized to enhance the reasoning capabilities and generation quality of LLMs. Extensive experiments on mathematical reasoning benchmarks consistently demonstrate the superiority of Speaking with Intent over Baseline (i.e., generation without explicit intent). Moreover, SWI outperforms answer-trigger prompting methods Chain-of-Thought and Plan-and-Solve and maintains competitive performance with the strong method ARR (Analyzing, Retrieving, and Reasoning). Additionally, the effectiveness and generalizability of SWI are solidified on reasoning-intensive question answering (QA) and text summarization benchmarks, where SWI brings consistent improvement to the Baseline generation. In text summarization, SWI-generated summaries exhibit greater accuracy, conciseness, and factual correctness, with fewer hallucinations. Furthermore, human evaluations verify the coherence, effectiveness, and interpretability of the intent produced by SWI. This proof-of-concept study creates a novel avenue for enhancing LLMs' reasoning abilities with cognitive notions.
PROFASR-BENCH: A Benchmark for Context-Conditioned ASR in High-Stakes Professional Speech
Automatic Speech Recognition (ASR) in professional settings faces challenges that existing benchmarks underplay: dense domain terminology, formal register variation, and near-zero tolerance for critical entity errors. We present ProfASR-Bench, a professional-talk evaluation suite for high-stakes applications across finance, medicine, legal, and technology. Each example pairs a natural-language prompt (domain cue and/or speaker profile) with an entity-rich target utterance, enabling controlled measurement of context-conditioned recognition. The corpus supports conventional ASR metrics alongside entity-aware scores and slice-wise reporting by accent and gender. Using representative families Whisper (encoder-decoder ASR) and Qwen-Omni (audio language models) under matched no-context, profile, domain+profile, oracle, and adversarial conditions, we find a consistent pattern: lightweight textual context produces little to no change in average word error rate (WER), even with oracle prompts, and adversarial prompts do not reliably degrade performance. We term this the context-utilization gap (CUG): current systems are nominally promptable yet underuse readily available side information. ProfASR-Bench provides a standardized context ladder, entity- and slice-aware reporting with confidence intervals, and a reproducible testbed for comparing fusion strategies across model families. Dataset: https://huggingface.co/datasets/prdeepakbabu/ProfASR-Bench Code: https://github.com/prdeepakbabu/ProfASR-Bench
Just ASR + LLM? A Study on Speech Large Language Models' Ability to Identify and Understand Speaker in Spoken Dialogue
In recent years, we have observed a rapid advancement in speech language models (SpeechLLMs), catching up with humans' listening and reasoning abilities. SpeechLLMs have demonstrated impressive spoken dialog question-answering (SQA) performance in benchmarks like Gaokao, the English listening test of the college entrance exam in China, which seemingly requires understanding both the spoken content and voice characteristics of speakers in a conversation. However, after carefully examining Gaokao's questions, we find the correct answers to many questions can be inferred from the conversation transcript alone, i.e.\ without speaker segmentation and identification. Our evaluation of state-of-the-art models Qwen-Audio and WavLLM on both Gaokao and our proposed "What Do You Like?" dataset shows a significantly higher accuracy in these context-based questions than in identity-critical questions, which can only be answered reliably with correct speaker identification. The results and analysis suggest that when solving SQA, the current SpeechLLMs exhibit limited speaker awareness from the audio and behave similarly to an LLM reasoning from the conversation transcription without sound. We propose that tasks focused on identity-critical questions could offer a more accurate evaluation framework of SpeechLLMs in SQA.
Anonymizing Speech: Evaluating and Designing Speaker Anonymization Techniques
The growing use of voice user interfaces has led to a surge in the collection and storage of speech data. While data collection allows for the development of efficient tools powering most speech services, it also poses serious privacy issues for users as centralized storage makes private personal speech data vulnerable to cyber threats. With the increasing use of voice-based digital assistants like Amazon's Alexa, Google's Home, and Apple's Siri, and with the increasing ease with which personal speech data can be collected, the risk of malicious use of voice-cloning and speaker/gender/pathological/etc. recognition has increased. This thesis proposes solutions for anonymizing speech and evaluating the degree of the anonymization. In this work, anonymization refers to making personal speech data unlinkable to an identity while maintaining the usefulness (utility) of the speech signal (e.g., access to linguistic content). We start by identifying several challenges that evaluation protocols need to consider to evaluate the degree of privacy protection properly. We clarify how anonymization systems must be configured for evaluation purposes and highlight that many practical deployment configurations do not permit privacy evaluation. Furthermore, we study and examine the most common voice conversion-based anonymization system and identify its weak points before suggesting new methods to overcome some limitations. We isolate all components of the anonymization system to evaluate the degree of speaker PPI associated with each of them. Then, we propose several transformation methods for each component to reduce as much as possible speaker PPI while maintaining utility. We promote anonymization algorithms based on quantization-based transformation as an alternative to the most-used and well-known noise-based approach. Finally, we endeavor a new attack method to invert anonymization.
Meltemi: The first open Large Language Model for Greek
We describe the development and capabilities of Meltemi 7B, the first open Large Language Model for the Greek language. Meltemi 7B has 7 billion parameters and is trained on a 40 billion token Greek corpus. For the development of Meltemi 7B, we adapt Mistral, by continuous pretraining on the Greek Corpus. Meltemi 7B contains up-to-date information up to September 2023. Furthermore, we have translated and curated a Greek instruction corpus, which has been used for the instruction-tuning of a chat model, named Meltemi 7B Instruct. Special care has been given to the alignment and the removal of toxic content for the Meltemi 7B Instruct. The developed models are evaluated on a broad set of collected evaluation corpora, and examples of prompts and responses are presented. Both Meltemi 7B and Meltemi 7B Instruct are available at https://huggingface.co/ilsp under the Apache 2.0 license.
Self-Supervised Alignment with Mutual Information: Learning to Follow Principles without Preference Labels
When prompting a language model (LM), users frequently expect the model to adhere to a set of behavioral principles across diverse tasks, such as producing insightful content while avoiding harmful or biased language. Instilling such principles into a model can be resource-intensive and technically challenging, generally requiring human preference labels or examples. We introduce SAMI, a method for teaching a pretrained LM to follow behavioral principles that does not require any preference labels or demonstrations. SAMI is an iterative algorithm that finetunes a pretrained LM to increase the conditional mutual information between constitutions and self-generated responses given queries from a datasest. On single-turn dialogue and summarization, a SAMI-trained mistral-7b outperforms the initial pretrained model, with win rates between 66% and 77%. Strikingly, it also surpasses an instruction-finetuned baseline (mistral-7b-instruct) with win rates between 55% and 57% on single-turn dialogue. SAMI requires a "principle writer" model; to avoid dependence on stronger models, we further evaluate aligning a strong pretrained model (mixtral-8x7b) using constitutions written by a weak instruction-finetuned model (mistral-7b-instruct). The SAMI-trained mixtral-8x7b outperforms both the initial model and the instruction-finetuned model, achieving a 65% win rate on summarization. Our results indicate that a pretrained LM can learn to follow constitutions without using preference labels, demonstrations, or human oversight.
Questioning the Survey Responses of Large Language Models
As large language models increase in capability, researchers have started to conduct surveys of all kinds on these models with varying scientific motivations. In this work, we examine what we can learn from a model's survey responses on the basis of the well-established American Community Survey (ACS) by the U.S. Census Bureau. Evaluating more than a dozen different models, varying in size from a few hundred million to ten billion parameters, hundreds of thousands of times each on questions from the ACS, we systematically establish two dominant patterns. First, smaller models have a significant position and labeling bias, for example, towards survey responses labeled with the letter "A". This A-bias diminishes, albeit slowly, as model size increases. Second, when adjusting for this labeling bias through randomized answer ordering, models still do not trend toward US population statistics or those of any cognizable population. Rather, models across the board trend toward uniformly random aggregate statistics over survey responses. This pattern is robust to various different ways of prompting the model, including what is the de-facto standard. Our findings demonstrate that aggregate statistics of a language model's survey responses lack the signals found in human populations. This absence of statistical signal cautions about the use of survey responses from large language models at present time.
Teaching LLMs at Charles University: Assignments and Activities
This paper presents teaching materials, particularly assignments and ideas for classroom activities, from a new course on large language models (LLMs) taught at Charles University. The assignments include experiments with LLM inference for weather report generation and machine translation. The classroom activities include class quizzes, focused research on downstream tasks and datasets, and an interactive "best paper" session aimed at reading and comprehension of research papers.
ChatCounselor: A Large Language Models for Mental Health Support
This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients and professional psychologists, enabling it to possess specialized knowledge and counseling skills in the field of psychology. The training dataset, Psych8k, was constructed from 260 in-depth interviews, each spanning an hour. To assess the quality of counseling responses, the counseling Bench was devised. Leveraging GPT-4 and meticulously crafted prompts based on seven metrics of psychological counseling assessment, the model underwent evaluation using a set of real-world counseling questions. Impressively, ChatCounselor surpasses existing open-source models in the counseling Bench and approaches the performance level of ChatGPT, showcasing the remarkable enhancement in model capability attained through high-quality domain-specific data.
SpeechVerse: A Large-scale Generalizable Audio Language Model
Large language models (LLMs) have shown incredible proficiency in performing tasks that require semantic understanding of natural language instructions. Recently, many works have further expanded this capability to perceive multimodal audio and text inputs, but their capabilities are often limited to specific fine-tuned tasks such as automatic speech recognition and translation. We therefore develop SpeechVerse, a robust multi-task training and curriculum learning framework that combines pre-trained speech and text foundation models via a small set of learnable parameters, while keeping the pre-trained models frozen during training. The models are instruction finetuned using continuous latent representations extracted from the speech foundation model to achieve optimal zero-shot performance on a diverse range of speech processing tasks using natural language instructions. We perform extensive benchmarking that includes comparing our model performance against traditional baselines across several datasets and tasks. Furthermore, we evaluate the model's capability for generalized instruction following by testing on out-of-domain datasets, novel prompts, and unseen tasks. Our empirical experiments reveal that our multi-task SpeechVerse model is even superior to conventional task-specific baselines on 9 out of the 11 tasks.
SIGHT: A Large Annotated Dataset on Student Insights Gathered from Higher Education Transcripts
Lectures are a learning experience for both students and teachers. Students learn from teachers about the subject material, while teachers learn from students about how to refine their instruction. However, online student feedback is unstructured and abundant, making it challenging for teachers to learn and improve. We take a step towards tackling this challenge. First, we contribute a dataset for studying this problem: SIGHT is a large dataset of 288 math lecture transcripts and 15,784 comments collected from the Massachusetts Institute of Technology OpenCourseWare (MIT OCW) YouTube channel. Second, we develop a rubric for categorizing feedback types using qualitative analysis. Qualitative analysis methods are powerful in uncovering domain-specific insights, however they are costly to apply to large data sources. To overcome this challenge, we propose a set of best practices for using large language models (LLMs) to cheaply classify the comments at scale. We observe a striking correlation between the model's and humans' annotation: Categories with consistent human annotations (>0.9 inter-rater reliability, IRR) also display higher human-model agreement (>0.7), while categories with less consistent human annotations (0.7-0.8 IRR) correspondingly demonstrate lower human-model agreement (0.3-0.5). These techniques uncover useful student feedback from thousands of comments, costing around 0.002$ per comment. We conclude by discussing exciting future directions on using online student feedback and improving automated annotation techniques for qualitative research.
Evaluating GPT-4's Vision Capabilities on Brazilian University Admission Exams
Recent advancements in language models have showcased human-comparable performance in academic entrance exams. However, existing studies often overlook questions that require the integration of visual comprehension, thus compromising the full spectrum and complexity inherent in real-world scenarios. To address this gap, we present a comprehensive framework to evaluate language models on entrance exams, which incorporates both textual and visual elements. We evaluate the two most recent editions of Exame Nacional do Ensino M\'edio (ENEM), the main standardized entrance examination adopted by Brazilian universities. Our study not only reaffirms the capabilities of GPT-4 as the state of the art for handling complex multidisciplinary questions, but also pioneers in offering a realistic assessment of multimodal language models on Portuguese examinations. One of the highlights is that text captions transcribing visual content outperform the direct use of images, suggesting that the vision model has room for improvement. Yet, despite improvements afforded by images or captions, mathematical questions remain a challenge for these state-of-the-art models. The code and data used on experiments are available at https://github.com/piresramon/gpt-4-enem.
SpokesBiz -- an Open Corpus of Conversational Polish
This paper announces the early release of SpokesBiz, a freely available corpus of conversational Polish developed within the CLARIN-BIZ project and comprising over 650 hours of recordings. The transcribed recordings have been diarized and manually annotated for punctuation and casing. We outline the general structure and content of the corpus, showcasing selected applications in linguistic research, evaluation and improvement of automatic speech recognition (ASR) systems
MyVoice: Arabic Speech Resource Collaboration Platform
We introduce MyVoice, a crowdsourcing platform designed to collect Arabic speech to enhance dialectal speech technologies. This platform offers an opportunity to design large dialectal speech datasets; and makes them publicly available. MyVoice allows contributors to select city/country-level fine-grained dialect and record the displayed utterances. Users can switch roles between contributors and annotators. The platform incorporates a quality assurance system that filters out low-quality and spurious recordings before sending them for validation. During the validation phase, contributors can assess the quality of recordings, annotate them, and provide feedback which is then reviewed by administrators. Furthermore, the platform offers flexibility to admin roles to add new data or tasks beyond dialectal speech and word collection, which are displayed to contributors. Thus, enabling collaborative efforts in gathering diverse and large Arabic speech data.
Performance Comparison of Large Language Models on VNHSGE English Dataset: OpenAI ChatGPT, Microsoft Bing Chat, and Google Bard
This paper presents a performance comparison of three large language models (LLMs), namely OpenAI ChatGPT, Microsoft Bing Chat (BingChat), and Google Bard, on the VNHSGE English dataset. The performance of BingChat, Bard, and ChatGPT (GPT-3.5) is 92.4\%, 86\%, and 79.2\%, respectively. The results show that BingChat is better than ChatGPT and Bard. Therefore, BingChat and Bard can replace ChatGPT while ChatGPT is not yet officially available in Vietnam. The results also indicate that BingChat, Bard and ChatGPT outperform Vietnamese students in English language proficiency. The findings of this study contribute to the understanding of the potential of LLMs in English language education. The remarkable performance of ChatGPT, BingChat, and Bard demonstrates their potential as effective tools for teaching and learning English at the high school level.
Controllable Mixed-Initiative Dialogue Generation through Prompting
Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy planner. The standard approach has been fine-tuning pre-trained language models to perform generation conditioned on these intents. However, these supervised generation models are limited by the cost and quality of data annotation. We instead prompt large language models as a drop-in replacement to fine-tuning on conditional generation. We formalize prompt construction for controllable mixed-initiative dialogue. Our findings show improvements over fine-tuning and ground truth responses according to human evaluation and automatic metrics for two tasks: PersuasionForGood and Emotional Support Conversations.
PromptTTS 2: Describing and Generating Voices with Text Prompt
Speech conveys more information than just text, as the same word can be uttered in various voices to convey diverse information. Compared to traditional text-to-speech (TTS) methods relying on speech prompts (reference speech) for voice variability, using text prompts (descriptions) is more user-friendly since speech prompts can be hard to find or may not exist at all. TTS approaches based on the text prompt face two challenges: 1) the one-to-many problem, where not all details about voice variability can be described in the text prompt, and 2) the limited availability of text prompt datasets, where vendors and large cost of data labeling are required to write text prompt for speech. In this work, we introduce PromptTTS 2 to address these challenges with a variation network to provide variability information of voice not captured by text prompts, and a prompt generation pipeline to utilize the large language models (LLM) to compose high quality text prompts. Specifically, the variation network predicts the representation extracted from the reference speech (which contains full information about voice) based on the text prompt representation. For the prompt generation pipeline, it generates text prompts for speech with a speech understanding model to recognize voice attributes (e.g., gender, speed) from speech and a large language model to formulate text prompt based on the recognition results. Experiments on a large-scale (44K hours) speech dataset demonstrate that compared to the previous works, PromptTTS 2 generates voices more consistent with text prompts and supports the sampling of diverse voice variability, thereby offering users more choices on voice generation. Additionally, the prompt generation pipeline produces high-quality prompts, eliminating the large labeling cost. The demo page of PromptTTS 2 is available onlinehttps://speechresearch.github.io/prompttts2.
Towards cross-language prosody transfer for dialog
Speech-to-speech translation systems today do not adequately support use for dialog purposes. In particular, nuances of speaker intent and stance can be lost due to improper prosody transfer. We present an exploration of what needs to be done to overcome this. First, we developed a data collection protocol in which bilingual speakers re-enact utterances from an earlier conversation in their other language, and used this to collect an English-Spanish corpus, so far comprising 1871 matched utterance pairs. Second, we developed a simple prosodic dissimilarity metric based on Euclidean distance over a broad set of prosodic features. We then used these to investigate cross-language prosodic differences, measure the likely utility of three simple baseline models, and identify phenomena which will require more powerful modeling. Our findings should inform future research on cross-language prosody and the design of speech-to-speech translation systems capable of effective prosody transfer.
Reverb: Open-Source ASR and Diarization from Rev
Today, we are open-sourcing our core speech recognition and diarization models for non-commercial use. We are releasing both a full production pipeline for developers as well as pared-down research models for experimentation. Rev hopes that these releases will spur research and innovation in the fast-moving domain of voice technology. The speech recognition models released today outperform all existing open source speech recognition models across a variety of long-form speech recognition domains.
Survey on Plagiarism Detection in Large Language Models: The Impact of ChatGPT and Gemini on Academic Integrity
The rise of Large Language Models (LLMs) such as ChatGPT and Gemini has posed new challenges for the academic community. With the help of these models, students can easily complete their assignments and exams, while educators struggle to detect AI-generated content. This has led to a surge in academic misconduct, as students present work generated by LLMs as their own, without putting in the effort required for learning. As AI tools become more advanced and produce increasingly human-like text, detecting such content becomes more challenging. This development has significantly impacted the academic world, where many educators are finding it difficult to adapt their assessment methods to this challenge. This research first demonstrates how LLMs have increased academic dishonesty, and then reviews state-of-the-art solutions for academic plagiarism in detail. A survey of datasets, algorithms, tools, and evasion strategies for plagiarism detection has been conducted, focusing on how LLMs and AI-generated content (AIGC) detection have affected this area. The survey aims to identify the gaps in existing solutions. Lastly, potential long-term solutions are presented to address the issue of academic plagiarism using LLMs based on AI tools and educational approaches in an ever-changing world.
Eliciting Personality Traits in Large Language Models
Large Language Models (LLMs) are increasingly being utilized by both candidates and employers in the recruitment context. However, with this comes numerous ethical concerns, particularly related to the lack of transparency in these "black-box" models. Although previous studies have sought to increase the transparency of these models by investigating the personality traits of LLMs, many of the previous studies have provided them with personality assessments to complete. On the other hand, this study seeks to obtain a better understanding of such models by examining their output variations based on different input prompts. Specifically, we use a novel elicitation approach using prompts derived from common interview questions, as well as prompts designed to elicit particular Big Five personality traits to examine whether the models were susceptible to trait-activation like humans are, to measure their personality based on the language used in their outputs. To do so, we repeatedly prompted multiple LMs with different parameter sizes, including Llama-2, Falcon, Mistral, Bloom, GPT, OPT, and XLNet (base and fine tuned versions) and examined their personality using classifiers trained on the myPersonality dataset. Our results reveal that, generally, all LLMs demonstrate high openness and low extraversion. However, whereas LMs with fewer parameters exhibit similar behaviour in personality traits, newer and LMs with more parameters exhibit a broader range of personality traits, with increased agreeableness, emotional stability, and openness. Furthermore, a greater number of parameters is positively associated with openness and conscientiousness. Moreover, fine-tuned models exhibit minor modulations in their personality traits, contingent on the dataset. Implications and directions for future research are discussed.
WolBanking77: Wolof Banking Speech Intent Classification Dataset
Intent classification models have made a lot of progress in recent years. However, previous studies primarily focus on high-resource languages datasets, which results in a gap for low-resource languages and for regions with a high rate of illiterate people where languages are more spoken than read or written. This is the case in Senegal, for example, where Wolof is spoken by around 90\% of the population, with an illiteracy rate of 42\% for the country. Wolof is actually spoken by more than 10 million people in West African region. To tackle such limitations, we release a Wolof Intent Classification Dataset (WolBanking77), for academic research in intent classification. WolBanking77 currently contains 9,791 text sentences in the banking domain and more than 4 hours of spoken sentences. Experiments on various baselines are conducted in this work, including text and voice state-of-the-art models. The results are very promising on this current dataset. This paper also provides detailed analyses of the contents of the data. We report baseline f1-score and word error rate metrics respectively on NLP and ASR models trained on WolBanking77 dataset and also comparisons between models. We plan to share and conduct dataset maintenance, updates and to release open-source code.
TicketTalk: Toward human-level performance with end-to-end, transaction-based dialog systems
We present a data-driven, end-to-end approach to transaction-based dialog systems that performs at near-human levels in terms of verbal response quality and factual grounding accuracy. We show that two essential components of the system produce these results: a sufficiently large and diverse, in-domain labeled dataset, and a neural network-based, pre-trained model that generates both verbal responses and API call predictions. In terms of data, we introduce TicketTalk, a movie ticketing dialog dataset with 23,789 annotated conversations. The movie ticketing conversations range from completely open-ended and unrestricted to more structured, both in terms of their knowledge base, discourse features, and number of turns. In qualitative human evaluations, model-generated responses trained on just 10,000 TicketTalk dialogs were rated to "make sense" 86.5 percent of the time, almost the same as human responses in the same contexts. Our simple, API-focused annotation schema results in a much easier labeling task making it faster and more cost effective. It is also the key component for being able to predict API calls accurately. We handle factual grounding by incorporating API calls in the training data, allowing our model to learn which actions to take and when. Trained on the same 10,000-dialog set, the model's API call predictions were rated to be correct 93.9 percent of the time in our evaluations, surpassing the ratings for the corresponding human labels. We show how API prediction and response generation scores improve as the dataset size incrementally increases from 5000 to 21,000 dialogs. Our analysis also clearly illustrates the benefits of pre-training. We are publicly releasing the TicketTalk dataset with this paper to facilitate future work on transaction-based dialogs.
BlenderBot 3: a deployed conversational agent that continually learns to responsibly engage
We present BlenderBot 3, a 175B parameter dialogue model capable of open-domain conversation with access to the internet and a long-term memory, and having been trained on a large number of user defined tasks. We release both the model weights and code, and have also deployed the model on a public web page to interact with organic users. This technical report describes how the model was built (architecture, model and training scheme), and details of its deployment, including safety mechanisms. Human evaluations show its superiority to existing open-domain dialogue agents, including its predecessors (Roller et al., 2021; Komeili et al., 2022). Finally, we detail our plan for continual learning using the data collected from deployment, which will also be publicly released. The goal of this research program is thus to enable the community to study ever-improving responsible agents that learn through interaction.
Improved Dynamic Memory Network for Dialogue Act Classification with Adversarial Training
Dialogue Act (DA) classification is a challenging problem in dialogue interpretation, which aims to attach semantic labels to utterances and characterize the speaker's intention. Currently, many existing approaches formulate the DA classification problem ranging from multi-classification to structured prediction, which suffer from two limitations: a) these methods are either handcrafted feature-based or have limited memories. b) adversarial examples can't be correctly classified by traditional training methods. To address these issues, in this paper we first cast the problem into a question and answering problem and proposed an improved dynamic memory networks with hierarchical pyramidal utterance encoder. Moreover, we apply adversarial training to train our proposed model. We evaluate our model on two public datasets, i.e., Switchboard dialogue act corpus and the MapTask corpus. Extensive experiments show that our proposed model is not only robust, but also achieves better performance when compared with some state-of-the-art baselines.
Clinical knowledge in LLMs does not translate to human interactions
Global healthcare providers are exploring use of large language models (LLMs) to provide medical advice to the public. LLMs now achieve nearly perfect scores on medical licensing exams, but this does not necessarily translate to accurate performance in real-world settings. We tested if LLMs can assist members of the public in identifying underlying conditions and choosing a course of action (disposition) in ten medical scenarios in a controlled study with 1,298 participants. Participants were randomly assigned to receive assistance from an LLM (GPT-4o, Llama 3, Command R+) or a source of their choice (control). Tested alone, LLMs complete the scenarios accurately, correctly identifying conditions in 94.9% of cases and disposition in 56.3% on average. However, participants using the same LLMs identified relevant conditions in less than 34.5% of cases and disposition in less than 44.2%, both no better than the control group. We identify user interactions as a challenge to the deployment of LLMs for medical advice. Standard benchmarks for medical knowledge and simulated patient interactions do not predict the failures we find with human participants. Moving forward, we recommend systematic human user testing to evaluate interactive capabilities prior to public deployments in healthcare.
User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems
User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly reflected by users' dialogue acts. However, existing studies often neglect the sequential transitions of dialogue act or rely heavily on annotated dialogue act labels when utilizing dialogue acts to facilitate USE. In this paper, we propose a novel framework, namely USDA, to incorporate the sequential dynamics of dialogue acts for predicting user satisfaction, by jointly learning User Satisfaction Estimation and Dialogue Act Recognition tasks. In specific, we first employ a Hierarchical Transformer to encode the whole dialogue context, with two task-adaptive pre-training strategies to be a second-phase in-domain pre-training for enhancing the dialogue modeling ability. In terms of the availability of dialogue act labels, we further develop two variants of USDA to capture the dialogue act information in either supervised or unsupervised manners. Finally, USDA leverages the sequential transitions of both content and act features in the dialogue to predict the user satisfaction. Experimental results on four benchmark goal-oriented dialogue datasets across different applications show that the proposed method substantially and consistently outperforms existing methods on USE, and validate the important role of dialogue act sequences in USE.
Auto-tagging of Short Conversational Sentences using Transformer Methods
The problem of categorizing short speech sentences according to their semantic features with high accuracy is a subject studied in natural language processing. In this study, a data set created with samples classified in 46 different categories was used. Examples consist of sentences taken from chat conversations between a company's customer representatives and the company's website visitors. The primary purpose is to automatically tag questions and requests from visitors in the most accurate way for 46 predetermined categories for use in a chat application to generate meaningful answers to the questions asked by the website visitors. For this, different BERT models and one GPT-2 model, pre-trained in Turkish, were preferred. The classification performances of the relevant models were analyzed in detail and reported accordingly.
Bootstrapping LLM-based Task-Oriented Dialogue Agents via Self-Talk
Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans (Ouyang et al., 2022), has proven as an effective method to do so, yet requires a number of data samples that a) might not be available or b) costly to generate. Furthermore, this cost increases when the goal is to make the LLM follow a specific workflow within a dialogue instead of single instructions. Inspired by the self-play technique in reinforcement learning and the use of LLMs to simulate human agents, we propose a more effective method for data collection through LLMs engaging in a conversation in various roles. This approach generates a training data via "self-talk" of LLMs that can be refined and utilized for supervised fine-tuning. We introduce an automated way to measure the (partial) success of a dialogue. This metric is used to filter the generated conversational data that is fed back in LLM for training. Based on our automated and human evaluations of conversation quality, we demonstrate that such self-talk data improves results. In addition, we examine the various characteristics that showcase the quality of generated dialogues and how they can be connected to their potential utility as training data.
Enhanced Classroom Dialogue Sequences Analysis with a Hybrid AI Agent: Merging Expert Rule-Base with Large Language Models
Classroom dialogue plays a crucial role in fostering student engagement and deeper learning. However, analysing dialogue sequences has traditionally relied on either theoretical frameworks or empirical descriptions of practice, with limited integration between the two. This study addresses this gap by developing a comprehensive rule base of dialogue sequences and an Artificial Intelligence (AI) agent that combines expert-informed rule-based systems with a large language model (LLM). The agent applies expert knowledge while adapting to the complexities of natural language, enabling accurate and flexible categorisation of classroom dialogue sequences. By synthesising findings from over 30 studies, we established a comprehensive framework for dialogue analysis. The agent was validated against human expert coding, achieving high levels of precision and reliability. The results demonstrate that the agent provides theory-grounded and adaptive functions, tremendously enhancing the efficiency and scalability of classroom dialogue analysis, offering significant potential in improving classroom teaching practices and supporting teacher professional development.
Am I eligible? Natural Language Inference for Clinical Trial Patient Recruitment: the Patient's Point of View
Recruiting patients to participate in clinical trials can be challenging and time-consuming. Usually, participation in a clinical trial is initiated by a healthcare professional and proposed to the patient. Promoting clinical trials directly to patients via online recruitment might help to reach them more efficiently. In this study, we address the case where a patient is initiating their own recruitment process and wants to determine whether they are eligible for a given clinical trial, using their own language to describe their medical profile. To study whether this creates difficulties in the patient trial matching process, we design a new dataset and task, Natural Language Inference for Patient Recruitment (NLI4PR), in which patient language profiles must be matched to clinical trials. We create it by adapting the TREC 2022 Clinical Trial Track dataset, which provides patients' medical profiles, and rephrasing them manually using patient language. We also use the associated clinical trial reports where the patients are either eligible or excluded. We prompt several open-source Large Language Models on our task and achieve from 56.5 to 71.8 of F1 score using patient language, against 64.7 to 73.1 for the same task using medical language. When using patient language, we observe only a small loss in performance for the best model, suggesting that having the patient as a starting point could be adopted to help recruit patients for clinical trials. The corpus and code bases are all freely available on our Github and HuggingFace repositories.
Systematic Rectification of Language Models via Dead-end Analysis
With adversarial or otherwise normal prompts, existing large language models (LLM) can be pushed to generate toxic discourses. One way to reduce the risk of LLMs generating undesired discourses is to alter the training of the LLM. This can be very restrictive due to demanding computation requirements. Other methods rely on rule-based or prompt-based token elimination, which are limited as they dismiss future tokens and the overall meaning of the complete discourse. Here, we center detoxification on the probability that the finished discourse is ultimately considered toxic. That is, at each point, we advise against token selections proportional to how likely a finished text from this point will be toxic. To this end, we formally extend the dead-end theory from the recent reinforcement learning (RL) literature to also cover uncertain outcomes. Our approach, called rectification, utilizes a separate but significantly smaller model for detoxification, which can be applied to diverse LLMs as long as they share the same vocabulary. Importantly, our method does not require access to the internal representations of the LLM, but only the token probability distribution at each decoding step. This is crucial as many LLMs today are hosted in servers and only accessible through APIs. When applied to various LLMs, including GPT-3, our approach significantly improves the generated discourse compared to the base LLMs and other techniques in terms of both the overall language and detoxification performance.
Character-LLM: A Trainable Agent for Role-Playing
Large language models (LLMs) can be used to serve as agents to simulate human behaviors, given the powerful ability to understand human instructions and provide high-quality generated texts. Such ability stimulates us to wonder whether LLMs can simulate a person in a higher form than simple human behaviors. Therefore, we aim to train an agent with the profile, experience, and emotional states of a specific person instead of using limited prompts to instruct ChatGPT API. In this work, we introduce Character-LLM that teach LLMs to act as specific people such as Beethoven, Queen Cleopatra, Julius Caesar, etc. Our method focuses on editing profiles as experiences of a certain character and training models to be personal simulacra with these experiences. To assess the effectiveness of our approach, we build a test playground that interviews trained agents and evaluates whether the agents memorize their characters and experiences. Experimental results show interesting observations that help build future simulacra of humankind.
SpeechT: Findings of the First Mentorship in Speech Translation
This work presents the details and findings of the first mentorship in speech translation (SpeechT), which took place in December 2024 and January 2025. To fulfil the requirements of the mentorship, the participants engaged in key activities, including data preparation, modelling, and advanced research.
Snips Voice Platform: an embedded Spoken Language Understanding system for private-by-design voice interfaces
This paper presents the machine learning architecture of the Snips Voice Platform, a software solution to perform Spoken Language Understanding on microprocessors typical of IoT devices. The embedded inference is fast and accurate while enforcing privacy by design, as no personal user data is ever collected. Focusing on Automatic Speech Recognition and Natural Language Understanding, we detail our approach to training high-performance Machine Learning models that are small enough to run in real-time on small devices. Additionally, we describe a data generation procedure that provides sufficient, high-quality training data without compromising user privacy.
DailyDialog: A Manually Labelled Multi-turn Dialogue Dataset
We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various topics about our daily life. We also manually label the developed dataset with communication intention and emotion information. Then, we evaluate existing approaches on DailyDialog dataset and hope it benefit the research field of dialog systems.
The Norwegian Parliamentary Speech Corpus
The Norwegian Parliamentary Speech Corpus (NPSC) is a speech dataset with recordings of meetings from Stortinget, the Norwegian parliament. It is the first, publicly available dataset containing unscripted, Norwegian speech designed for training of automatic speech recognition (ASR) systems. The recordings are manually transcribed and annotated with language codes and speakers, and there are detailed metadata about the speakers. The transcriptions exist in both normalized and non-normalized form, and non-standardized words are explicitly marked and annotated with standardized equivalents. To test the usefulness of this dataset, we have compared an ASR system trained on the NPSC with a baseline system trained on only manuscript-read speech. These systems were tested on an independent dataset containing spontaneous, dialectal speech. The NPSC-trained system performed significantly better, with a 22.9% relative improvement in word error rate (WER). Moreover, training on the NPSC is shown to have a "democratizing" effect in terms of dialects, as improvements are generally larger for dialects with higher WER from the baseline system.
Localizing Persona Representations in LLMs
We present a study on how and where personas -- defined by distinct sets of human characteristics, values, and beliefs -- are encoded in the representation space of large language models (LLMs). Using a range of dimension reduction and pattern recognition methods, we first identify the model layers that show the greatest divergence in encoding these representations. We then analyze the activations within a selected layer to examine how specific personas are encoded relative to others, including their shared and distinct embedding spaces. We find that, across multiple pre-trained decoder-only LLMs, the analyzed personas show large differences in representation space only within the final third of the decoder layers. We observe overlapping activations for specific ethical perspectives -- such as moral nihilism and utilitarianism -- suggesting a degree of polysemy. In contrast, political ideologies like conservatism and liberalism appear to be represented in more distinct regions. These findings help to improve our understanding of how LLMs internally represent information and can inform future efforts in refining the modulation of specific human traits in LLM outputs. Warning: This paper includes potentially offensive sample statements.
System Message Generation for User Preferences using Open-Source Models
System messages play a crucial role in interactions with large language models (LLMs), often serving as prompts to initiate conversations. Through system messages, users can assign specific roles, perform intended tasks, incorporate background information, specify various output formats and communication styles. Despite such versatility, publicly available data are often lack system messages and subject to strict license constraints in the industry field. Manual labeling of publicly available data with system messages that align with user instructions demands significant resources. In view of such challenges, our work introduces SysGen, a pipeline for generating system messages with better aligned assistant responses from the supervised fine-tuning dataset without system messages. Training on SysGen data has demonstrated substantial improvements in the alignment of model responses with system messages and user instructions, as demonstrated across various open-source models on the Multifacet benchmark, while maintaining minimal impact on other unseen benchmarks such as Open LLM Leaderboard 2. Our qualitative analysis highlights the importance of diverse system messages to ensure better adaptability across different contexts.
